On May 6, the first day of work, the Chongqing Fuling Red Wine Town Scenic Area awarded the "Grievance Award" to employees who were aggrieved in the process of serving tourists.

The person in charge of the scenic spot told reporters that during the "May 1st" period, the scenic spot ushered in a peak of passenger flow.

In order to better serve tourists, the scenic spot requires employees to perform their duties of coordination, guidance, persuasion, and assistance during the service process.

In the case of employees maintaining normal order, due to hot weather and queuing and other reasons, some tourists will vent their irritability to employees. In fact, these tourists themselves are not very malicious.

The scenic area encourages employees to "take a step back and broaden the sky", to prevent the situation from expanding and affecting the experience of other tourists if they fail to fight back or scold them.

After the incident, the company will ascertain the truth of the incident and offer care and condolences to the employees who have been wronged.

(Reporter Jia Nan)

Editor in charge: [Wang Kai]