Tomorrow (April 27) is International Guide Dog Day.
Guide dogs are strictly and professionally trained working dogs and are assistants for the visually impaired to travel independently.
What is the daily travel situation with a guide dog in our country?
Li Ming, a visually impaired person, applied for a small guide dog in Dalian three years ago.
With a small company, her life is much easier.
However, Li Ming told reporters that the number of guide dogs in China is currently scarce, and the public does not understand them and even misunderstand them.
When traveling with Xiaoxiao, she was refused more than once.
Li Ming: When
I was in my hometown, there was a bus (driver) master.
He saw that I was blind, leading it, he didn't even open the door.
Reporter:
Then how about taking a taxi, have you encountered (similar situations)?
Li Ming: I
have encountered it before.
Subsequently, the reporter tried to book online car-hailing appointments with Li Ming through multiple platforms.
One of the platforms automatically marked Li Ming as a visually impaired user with a guide dog and dispatched the car. The other two platforms needed to call the driver to communicate. One driver agreed and the other refused.
Reporter:
Can I bring a guide dog?
Driver of a certain travel platform:
We can't take your large dog.
Reporter:
Ah, can't bring it?
I am a guide dog.
Driver of a certain travel platform:
That's useless.
You need a cage to hold it up, I can't take it if you don't.
The reporter called the customer service staff of the three online car-hailing platforms.
The three customer service staff all stated that according to platform regulations, guide dogs can be carried on the bus.
Staff of a travel platform:
Guide dogs are all right, ma'am.
Reporter:
What if the driver does not bring it?
A staff member of a travel platform
: I will also record the driver's problem here, madam.
Reporter:
Is it because every time I call a car, I have to make a special call and then negotiate with the driver.
Do you have a special (accessible service) channel?
Staff of a travel platform:
There is no such thing for the time being, ma'am.
In our system, he will be marked as an accessible user for guide dog users, so as soon as it dispatches an order, we will give priority to drivers who have completed the accessibility certification.
After the driver completes, there is a cash subsidy of 10 yuan for each order.
Nanjing: Guide dogs are not blocked by bus and subway
Later, the reporter tried to go to the supermarket with Li Ming, and took the bus and subway. The guide dog Li Ming was carrying was not stopped.
Li Ming:
Like the staff at subway stations, buses (drivers), including supermarkets (staff).
The recognition and acceptance of it is still okay. As for us, we must hope that travel will be completely barrier-free. This has been the expectation of all blind people.