New Oriental Online teacher qualification certificate suspected of fraud?

  At present, the relevant teacher profile has been removed from the official website

  A few days ago, it was reported that some of the teacher qualifications displayed on the official website of New Oriental Online had fraudulent problems. In this regard, New Oriental customer service stated that there is no fraud in teacher qualifications, and teachers at the corresponding stage teach corresponding courses.

A reporter from Beijing Youth Daily discovered that the aforementioned teacher resume suspected of fraud has been revoked.

In addition, one-to-one K12 (referring to pre-school education to high school education, now generally referred to as basic education) education institutions have problems related to teacher qualifications.

Previously, the online education industry was named by the China Consumers Association as having problems such as fraudulent teacher qualifications, unlicensed institutions running schools, inducing consumption, and false propaganda.

This year, the relevant person in charge of the Ministry of Education stated that this year, we will make great efforts to rectify and reorganize training institutions outside the school.

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  There are problems with multiple teacher qualification certificates under New Oriental

  A few days ago, according to Yang Finance and Economics, many teachers under New Oriental had problems with their teacher qualification certificates.

For example, a teacher surnamed Liu from Youneng Middle School teaches mathematics courses from Grade One to Grade Three according to the official website of New Oriental, but his teacher qualification certificate number is 20063420330000174. According to regulations, he is only qualified as a junior middle school teacher.

  How can we see the qualifications of teachers based on the teacher qualification certificates?

According to the "Regulations on the Management of Teacher Qualification Certificates" issued by the Ministry of Education, teacher qualification certificates use a nationally unified numbering method.

The number has 17 digits, and its meaning is: the first four digits of the certificate number are the annual code, which is the annual number of the recognized teacher qualification; the fifth and sixth digits are the provincial administrative code, which represents the province (autonomous region, municipality) where the certification authority is located. The “code of provinces, autonomous regions, and municipalities directly under the Central Government” in the “Code of Administrative Divisions of the People’s Republic of China” promulgated by the state; the seventh, eighth, and ninth digits are the codes of the teacher qualification certification institutions, and the code numbers are uniformly stipulated by the provincial education administrative departments; Ten are the teacher qualification type codes: "1" means kindergarten teacher qualification, "2" means elementary school teacher qualification, "3" means junior middle school teacher qualification, "4" means senior middle school teacher qualification, and "5" means secondary vocational school teacher Qualifications, "6" represents the qualification of internship instructors in secondary vocational schools, and "7" represents the qualifications of teachers in higher schools; the eleventh is the gender code, "0" represents the holder is male, and "1" represents the holder is female; The twelve to seventeen digits are the serial number codes, and the teacher qualification certification agency will continuously increase the uniform number of all teacher qualification certificates issued in this year in the order of processing time.

  In addition, there are eight teachers who have false qualification certificates or low-level teachers who teach high-level courses.

For example, the qualification certificate number of a teacher surnamed Huang is 20073757231000047, and he has obtained the qualification of a junior high school teacher.

However, the Teacher Qualification Office of New Oriental's official website showed a "senior middle school teacher qualification certificate" for teaching high school courses.

  According to reports, there are also problems with the gender of teachers’ teacher qualification certificates.

For example, a teacher surnamed Huang, whose qualification certificate shows that the gender of the owner is female, but the official website picture shows that teacher surnamed Huang is a male teacher.

  According to Article 5 of Chapter 2 of the "Regulations on Teacher Qualifications of the People's Republic of China", citizens who have obtained teacher qualifications can serve as teachers in various schools and other educational institutions at the same level and below; and obtain internship instructors in secondary vocational schools. Qualified citizens can only serve as internship instructors in secondary vocational schools, technical schools, vocational high schools or junior vocational schools.

According to the above regulations, teachers with junior high school education qualification certificates are not allowed to work as teachers in high school.

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  Multiple online training institutions have similar problems

  A reporter from the Beijing Youth Daily learned that some teachers have problems with the qualifications of some teachers in one-on-one online training institutions.

For example, the teacher surnamed Wang, who is in charge of one-to-one, has a teacher qualification certificate number 20203301441000464, and his qualification certificate shows that the gender of the owner is female, but the official website picture shows that he is a male teacher.

For example, a teacher surnamed Li in an educational institution has a teacher qualification certificate number of 201341166420024426 and a total of 18 teacher qualification certificates, which does not meet the teacher qualification certificate standards announced by the Ministry of Education.

For example, a teacher surnamed Qi in an online school is responsible for teaching the first year of Chinese language, and her teacher qualification certificate number is 20192210222000031, and her qualification is a primary school teacher qualification.

  At present, after the incident was exposed, the introduction of some teachers with problems such as New Oriental has been removed, and the above teachers cannot be searched on the official website.

  A New Oriental customer service said that the teachers of New Oriental Online and New Oriental are different, and they are not aware of the selection criteria of New Oriental Online.

But she said that under the recent strict management, New Oriental’s teacher qualifications are unlikely to be problematic, and there is no problem with low-level teachers’ cross-level and high-level teaching.

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  New Oriental online layoffs?

  Recently, New Oriental Online also reported layoffs and other news, and New Oriental Online responded that it was "quarterly regular optimization."

It is reported that the online education company New Oriental Online has carried out centralized layoffs in the past month, involving multiple positions such as keynote teachers, teaching guidance, and operations for large-class classes in primary and secondary schools.

The indicators of layoffs vary from department to department. About 20% of the secondary school lecturers have left their jobs.

Compared with the summer vacation in 2020, about half of the main lecturers and tutors of large classes have left their jobs, and small classes are also reducing the number of front-end operations and the number of main lecturers.

  In response, New Oriental Online responded that there is no action or plan for centralized layoffs in New Oriental Online, let alone "reduction indicators for various departments."

Seasonal regular optimization does exist, but it is by no means a one-size-fits-all layoff.

The quarterly optimization of teachers whose teaching quality and performance does not meet the standards is a long-term existence.

  "The person in charge of the middle school business department has indeed adjusted, but the company has absolutely no 20% layoff target for the middle school business department. To facilitate management, most of the lecture team of the middle school department has been migrating from Xi'an to Beijing in the past few months. It is inevitable that some teachers will resign. As of now, New Oriental Online does not have centralized layoffs."

  New Oriental Online was established in 2005 and is one of the first professional online education websites in China.

On March 28, 2019, New Oriental Online was successfully listed on the Hong Kong Stock Exchange, becoming the "first online education stock" in Hong Kong stocks.

According to data, New Oriental Online has suffered continuous losses in recent years, with a net loss of 64.109 million yuan in fiscal year 2019, a year-on-year decrease of 178.12%; a net loss of 758 million yuan in fiscal year 2020; for the six months ended November 30, 2020, New Oriental Online’s net loss The loss was 674 million yuan, an increase of 670.6%.

Some analysts believe that New Oriental also conducts cost control through layoffs.

  This group of articles / our reporter Wen Jing co-ordinated / Yu Meiying

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  Online education will usher in strong supervision

  According to national regulations, teachers of online education must also have corresponding qualification certificates.

The “Notice on Improving Several Working Mechanisms for Special Governance and Rectification of Off-campus Training Institutions” issued by the Ministry of Education in 2018 stipulates that the name, training content, enrollment objects, schedule, class time, etc. of subject training courses run by online training institutions must For the record in the provincial education administrative department of the place of residence of the institution, the teacher's name, photo, teacher class and teacher qualification certificate number must be publicized in a prominent position on its website.

  In the “Top Ten Consumer Rights Protection Public Opinion Hotspots in 2020” sorted by the China Consumers Association, online education services were named, and their teacher qualifications were fraudulent, institutions running schools without a license, induced consumption, false propaganda, overlord clauses, and difficulty in canceling contracts and refunding fees, etc. Mentioned.

  The online education industry will also usher in strong supervision.

The Minister of Education Chen Baosheng recently stated that this year, he will make great efforts to rectify and reorganize training institutions outside the school.

On March 31, Lv Yugang, director of the Department of Basic Education of the Ministry of Education, stated at the press conference of the State Council Information Office that this year the Ministry of Education has included the governance of training institutions as a key task, and further strengthened the governance of off-campus training institutions.