China News Service, April 5th. On the afternoon of April 4th, the comment that "Taishan Hotel is expensive for tourists to squeeze the toilet overnight" aroused public attention.
The Management Committee of Taishan Scenic Area released on the official website on the 5th the "Explanation on the Price of Taishan Mountain Top Hotel", pointing out that most young tourists who choose to go to Mount Tai at night will bring or rent cotton clothes and nest in sheltered places such as wall corners, cols, caves, toilets, etc. Waiting for the sunrise.
During the Ching Ming holiday, the market supervision department did not receive any complaints from the Shanding Hotel for "sitting on the ground and raising the price" or unilateral breach of contract.
The explanation pointed out that in terms of the housing situation of the mountain top hotel, in order to protect the world cultural and natural heritage of Mount Tai, the Taishan Mountain Scenic Area has always implemented the most stringent planning and construction control on the mountain top area, and there are fewer buildings such as hotels and restaurants.
At present, there are 13 hotels of different grades in the peak area (the other two are temporarily closed due to maintenance), and there are now 400 rooms and 998 beds.
During peak tourist periods such as holidays, tourists can only book a room if they book a few days in advance.
Most of them are young tourists who choose to climb Mount Tai at night. Most of them bring or rent cotton clothes, nest in sheltered places such as wall corners, cols, caves, and toilets, and sleep on the top of the mountain to wait for the sunrise. This is also a group of people who climb Mount Tai at night for many years. common case.
Due to the large temperature difference between day and night in Mount Tai, some hotels and restaurants will temporarily open restaurants, meeting rooms, etc., to provide clearly marked paid consumption services for tourists who have not booked rooms, so that tourists can shelter indoors from the wind and cold and take a temporary rest.
According to the relevant provisions of the "Price Law", the hotel accommodation service industry implements market-adjusted prices, which are independently set by the operators in accordance with the law, and the government implements daily supervision.
At present, the price of a double standard room at the Peak Hotel in the off-season is about 200-1200 yuan. The price in the peak season fluctuates to a certain extent due to supply and demand. Tourists can choose according to their needs.
The explanation stated that the price is based on comprehensive consideration of production and operation costs (higher costs of transportation, labor, operation and maintenance, etc.) and market supply and demand (more tourists and fewer rooms, and it is difficult to find a room). Mark prices, operate in a civilized manner, and publicize prices through stores, the Internet, etc., and open sales for tourists to choose.
The mountain top area has been a provincial-level civilized business area for many years. During the Qingming holiday, the market supervision department did not receive complaints about the mountain top hotel's "sitting on the ground and raising the price" or unilateral breach of contract.
The comprehensive law enforcement, market supervision and other departments of the scenic spot have always adhered to the normalized supervision of the prices of goods and services, and signed the "Price Integrity Commitment" with the business operators stationed at the top of the mountain every year to urge the operators to strictly implement the clearly marked prices.
Before the Ching Ming Festival, the scenic area management committee organized market supervision, comprehensive law enforcement, public security, fire protection and other departments to investigate and rectify prices, food safety, and fire protection of business households in the mountains, and talked about the main businesses such as hotels, catering, and small commodities one by one. The person in charge requires operators to abide by the concept of "treating tourists like relatives" and resolutely put an end to illegal acts such as price fraud.
During the holidays, the law enforcement supervision department implements 24-hour uninterrupted supervision, strengthens price supervision through administrative suggestions, administrative guidance, administrative penalties, etc., and investigates and punishes violations of laws and regulations such as price bidding, sky-high prices, and forced sales.
The explanation finally pointed out that in the next step, Taishan Scenic Area will learn from one another, conduct comprehensive investigations, continuously improve management methods, increase inspection frequency, improve service quality, and resolutely punish illegal merchants who sit on the ground and raise prices without authorization. All sectors of the society are also welcome to carry out work on the scenic spot. Supervise, report, and call 0538-96008888 for complaints 24 hours a day.
Colleagues of the scenic management committee remind visitors that the temperature on the top of the mountain is low and the temperature difference between day and night is large. Visitors who plan to climb at night must book a room in advance and bring warm clothing. Priority is given to visiting the mountain during the day.
In case of violations of laws and regulations, you must report them as soon as possible. The scenic spot will conduct investigation and feedback at the first time to continuously improve the efficiency of complaint handling and tourist satisfaction.