Online seller of live tortoise "blind box"
: once sold, no refund or exchange
The "blind box" toys have been popular in the past two years, which has stimulated the "blind box" marketing.
Recently, a reporter from the Beijing Youth Daily found a lot of "living blind boxes" for sale on the e-commerce platform, and the most appeared information about the sale of tortoise blind boxes.
No unpacking video after arrival, no after-sales
A reporter from the Beiqing Daily searched the merchants of the tortoise blind box on the e-commerce platform and found that there are not a few sellers who open such stores at present, and many stores have the words "open happiness and surprise surprise" in prominent positions.
In the detailed introduction, the seller will also prompt, “Don’t expect too much. Once the blind box is sold, you can’t comment on the loss if you don’t return or exchange it.”
It is understood that the selling form of the tortoise blind box is that the seller prepares the goods according to the amount of the order on the day, packs the tortoise randomly, affixes the courier number and sends it directly. The price range of different blind boxes ranges from 20 yuan to 800 yuan.
The monthly sales volume of different stores displayed on the page has a large gap, some only sold more than a dozen orders, and some thousands of orders, while stores with large sales volume generally have more types of low-priced blind boxes below 100 yuan.
A seller who sells 1000+ monthly turtle blind boxes said, “When the goods arrive, you must take an unpacking video. There is no after-sales video if there is no video.” When asked about the survival rate of turtles, the store just vaguely “express the package to live, you can rely on the video when you receive the dead turtle. Free replacement".
Buyers are required not to publish physical pictures
A reporter from the Beiqing Daily noticed that on the sales page of the tortoise blind box, all stores tacitly avoided the publicity of the tortoise species catalog in the "blind box".
And most stores will require in the public announcement, "You can't tell the species of turtles, you can't publish the physical pictures, and you can afford to play again!"
In the product review area, there are still buyers showing physical pictures.
Some buyers said that the tortoises they received exceeded expectations and felt that they were making a profit.
However, some buyers still complain about receiving very cheap "tortoises" or skin diseases on the head and back, or even "sick turtles" with minor or severe damage during transportation. The moss and the shell of the tortoise were broken.” A buyer said in the comment.
In this regard, some store said in the comments that "do not accept bad reviews, can not afford to play, don't buy."
Although most consumers buy tortoise blind boxes at a price ranging from 20 yuan to 60 yuan, some consumers who bought "feng shui turtles" bought blind boxes at a high price, but they had no choice but to find that there were skin diseases on the tortoises. , The tortoise year is not enough.
"Let a knowledgeable friend see, he said that this turtle is only five years old and is worth 200 yuan at most." A buyer who bought a blind box for 800 yuan complained.
The quality and variety of tortoise blind boxes are not guaranteed, but they still attract many buyers.
A reporter from the Beijing Youth Daily contacted one of the buyers who bought the "flame" variety for 60 yuan. "The flame with a bad color is actually worthless. The owner can still make a loss-making business?" To buy turtles in the form of "boxes", he said: "The physical store is a bit more expensive, and it is indeed cheaper here." A store owner also told reporters, "All the turtles sold in our store are basically cheaper than the market."
RAM
Relevant regulations prohibit live mailing
Regarding the transportation of live tortoises, a reporter from Beijing Youth Daily learned at the official customer service offices of express companies such as China Post, Zhongtong, and Shentong that express companies prohibit the delivery of live animals. “Once there are live animals on the way, the express will be returned immediately. As long as they are living creatures, they are not allowed, not even insects."
Some employees of SF Express stated that soft-shelled turtles, crayfish, and hairy crabs can be transported, but pet cats, dogs, spiders, and tortoises purchased on the Internet cannot be sent. "We will open the box when we receive the goods. In order to inspect the goods, it is also necessary to avoid the sender concealing the type of the goods they ship."
When asking the seller, a seller revealed, “We have a'cooperation' with the courier brother here, and you can post it.” In this regard, some experts pointed out that some animals may carry the virus, and random delivery will cause the spread of the epidemic.
If the animal dies on the way, it is also necessary to contact the nearest health supervision agency at the place where it happened, and under its supervision, the dead animal will be treated harmlessly.
In addition, in response to the blind box economy, the China Consumer Association has also issued consumer tips: some operators use blind boxes to "clear inventory", harming consumers' legitimate rights and interests, disrupting the market, and reminding consumers not to buy blindly.
It is necessary to recognize risks and rational consumption, and do not blindly follow the trend in moderate consumption; to retain relevant vouchers such as shopping receipts, rights and interests should be protected in accordance with the law.
Text/Reporter Ye Wan, intern Guo Han Coordinator/Zhang Bin