Mizuho Bank decided to review the compensation for customers who paid a fee when withdrawing deposits etc. using ATMs such as convenience stores due to a system failure on the 28th of last month.
The fee for this day is that you will be refunded even if you pay before the failure occurs.
On the 28th of last month, Mizuho Bank suffered a system failure in which 80% of ATMs nationwide could not be used temporarily, and some customers were forced to pay fees from ATMs such as convenience stores and withdraw deposits. There were also people.
Initially, the bank said that it would refund the fees incurred due to the system failure to these customers, but due to the magnitude of the impact, it decided to review the coverage.
Specifically, we will refund the full amount of fees incurred by using ATMs other than Mizuho Bank on this day, even before the system failure occurs.
The customer does not have to apply to the bank for a refund, the fee will be transferred directly to the account.
On the other hand, if you pay the same day fee at Mizuho Bank's ATM before the failure occurs, you will not be covered.