China News Service, Xi’an, March 3 (Reporter Mei Yilong) Recently, a netizen posted a video that broke the news. When having a meal at a noodle shop in the Bailucang Scenic Area, Xi’an Bailuyuan, they found that the noodles were small and just covered the bottom of the bowl, saying "15 It costs 4 yuan, and it feels like it's coaxing."
This matter aroused concern.
Subsequently, the Bailucang Scenic Area issued an apology and handling announcement.
The picture shows the merchants of "Baowan Noodles" in the Bailucang Scenic Area of Bailuyuan, Xi'an, closed for rectification.
Photo by Mei Yitaki
It is understood that this incident occurred on February 27, when a tourist claimed that "a bowl of noodles at 15 yuan and 4 noodles were too small" while dining at the "Big Bowl Noodles" in the Bailucang Scenic Spot in Xi'an.
The scenic area immediately investigated the situation reflected in the video.
After verification, the merchant did have insufficient face-to-face business violations, and the merchant involved has been ordered to suspend business for rectification. After the investigation, it will be dealt with seriously in accordance with the "Regulations on the Management of Scenic Spot Merchants.
The picture shows the rectification notice of the merchants of "Bao Dawan Noodles".
Photo by Mei Yitaki
According to reports, after the incident, the local Market Supervision Administration, the Price Bureau and other relevant departments have intervened in the investigation.
Ren Honggang, executive deputy general manager of the Bailucang Scenic Spot in Xi'an Bailuyuan, said that he will actively cooperate with relevant departments to investigate the merchants involved, and at the same time strengthen the market management of the scenic spot, and strengthen the training of practitioners, and strictly implement clearly marked prices, quality and quantity, and standardized operations. Set requirements to make consumption transparent.
The picture shows the scenic spot coordinator Chen Jianwei making big bowl noodles according to daily operating standards.
Photo by Mei Yitaki
"The next step will be to strengthen the management of the scenic area and further quantify the quantity and price of the catering business in the scenic area. Especially for the noodle restaurants involved, after the scenic area has negotiated, a new standard has been formulated, and it is determined that the weight of each noodle should not be less than 60 grams in the future. The price of each bowl of noodles cannot be higher than 12 yuan." Ren Honggang said.
The picture shows the comparison of the big and small bowls made by Chen Jianwei, the owner of "Boo Big Bowl Noodles".
Photo by Mei Yitaki
The reporter saw in the scenic spot that the door of the "Bao Dawan Noodle" merchant was closed and business had been suspended, and the relevant "Closing Notice" was posted on the door.
Regarding the denomination of the "15 yuan 4 noodles" revealed in the video, the "party" still needs to verify it.
With the coordination of the scenic area, Chen Jianwei, the operator of "Baowan Noodles", produced the large bowls of noodles on-site according to the daily operating standards, and compared them with large and small bowls.
"Daily noodles have corresponding weight standards. One noodle is about 50 to 60 grams. Each bowl of 4 noodles is basically enough for a normal person." Chen Jianwei said, Shaanxi's "eight monsters", bowls and bowls cannot be divided. The main reason why I chose to use a big bowl for noodles is to highlight the cultural characteristics of Shaanxi.
"With 4 noodles in such a large bowl, the visual contrast is relatively large, and the noodles won't appear too much in the bowl directly." Xu Daomin, a citizen of Xi'an, said that 4 noodles are sold at a price of 15 yuan in the scenic area. Fairly acceptable.
Chen Jianwei told reporters that the day of the incident was during the Lantern Festival holiday, and the scenic spot had a large passenger flow, and there might be some negligence.
Because I had been busy with work at the time and didn't know it, I didn't know the reason until I received the notice from the scenic spot. Now I am actively cooperating with the investigation, and I will learn lessons seriously in the future and serve customers well.
The picture shows Mr. Chen Jianwei, the operator of "Bao Dawan Noodles", being interviewed.
Photo by Mei Yitaki
"Afterwards, the scenic spot responded in a timely manner with a sincere attitude and recovered some of the losses. However, what deserves reflection on this matter is that as scenic spots, we should usually pay close attention to quality. Only with quality standards and strict supervision can we Only by maintaining the brand can tourists be retained. At the same time, as a merchant, we must operate with integrity in order to have a long-term market." said Wang Xiaoyong, an expert from the Shaanxi Academy of Social Sciences.
It is reported that Xi'an Bailuyuan Bailucang Scenic Spot opened in 2017. There are more than 320 merchants of various types in the scenic spot, mainly Shaanxi specialty snacks.
(Finish)