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#Viajamañana. Will I need a vaccination passport to travel?
Covid-19 has changed the way we travel.
This is confirmed by the latest study by the online travel agency eDreams: in its study
Best Airlines 2021
the company has taken into account the opinion of 61,000 travelers in relation to four criteria: the
by each airline and, within this section, the mean time to compost;
or degree of compliance with the flight schedule after the first confinement as well as the level of flexibility for changes and cancellations;
of the experience on board (use of the mask, the possibility of checking in without contact ...) and, finally, the
which includes value for money.
Another novelty of the study has been the inclusion
of low-cost airlines
in the calculation, along with regular operators.
From the responses of those surveyed, it can be deduced that
of users with 4.4 points out of 5. Its main strengths have been the
, valued with the highest score, and the security measures it applies, in which it has obtained 4.4 points.
Very close on the podium are followed by
Delta Air Lines
, with 4.11 points (5 points at the subscription level and another 5 points in terms of hygiene measures) and
All Nippon Airways
, with 4.09 points in which the reimbursement capacity (4.9 points) and safety (4.4 points) have had a notable influence.
The only Spanish in the ranking
Within the ranking prepared by eDreams,
is the only Spanish airline.
He has especially highlighted by the
of its programming
(4.8 points), being considered the best of
Binter Canarias plane at La Palma airport.
the entire list in these terms as well as in the
experience on board
value for money
Regarding the management of reimbursements, it has obtained 2.9 points and in matters related to security, 2.8 points.
In the section relating to
eDreams has considered aspects such as the alternative of contactless check-in, the capacity or reduced capacity on the planes, temperature control before boarding, the
use of a
, the offer of a
on board, disinfection of aircraft or the existence of
HEPA air filters.
In addition to the three companies crowned on the podium,
Japan Airlines, Etihad Airways and Turkish Airlines
have approved with a note in this regard
with a technical tie of 4.4 points.
One aspect that has particularly bothered travelers in recent months has been the lack of proactivity or the immobility of certain companies when it comes to
managing their refunds
after the wave of cancellations.
Together with Qatar Airways, Delta Air Lines and All Nippon Airways,
(5 points) and
stand out positively in this regard
For their part, the most reliable airlines in terms of time commitment and respect for the flight schedule established after the gradual lifting of restrictions
they have been the already mentioned
(with 4.8 points),
KLM Royal Dutch Airlines
Turkish Airlines, the
latter three with 4.1 points.
RANKING OF THE BEST AIRLINES 2021
Delta Air Lines (4.11)
Turkish Airlines ( 3.85)
Singapore Airlines (3.79)
United Airlines (3.68)
| Access to the full report
Access to the full report
According to the criteria of The Trust Project
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