An Auchan supermarket.

(illustration) -

ALLILI MOURAD / SIPA

  • As of March 8, will customers of Auchan brands be prohibited from paying in cash?

  • This is what some Internet users fear, relying on the photo of a poster of the sign informing its customers that one of its “checkout lines” will no longer accept this type of payment.

  • If the photo is authentic, this change only concerns one of the three payment options offered by the brand, where payment in cash therefore remains possible.

Here it is: after years of fears about the announced demise of cash payment, the fateful moment has finally arrived.

At least according to a photo, widely shared on Facebook, showing an information panel installed near a supermarket checkout.

“Your checkout line will soon be modernized.

As of March 8, your Rapid'Auchan will no longer accept cash.

"

The screenshot of the viral post on the absence of cash payment in an Auchan store.

- screenshot / Facebook

“This is why it became essential to kill the local economy!

It's done and now, higher grade, we will no longer accept cash anywhere.

Our politico-financiers had been talking about it for a long time… ”, indignant the Internet user who relays the cliché.

FAKE OFF

If the photo is authentic, there is no question, for the brand, of prohibiting customers from paying in cash - as we can also read at the bottom of the panel, as long as we zoom in on the photo: "Cash payment possible at classic checkouts.

"

Contacted by

20 Minutes

, the Auchan group confirms "working on modernizing the in-store customer experience for all of [its] fleet in France", the deployment of which is planned over the next 18 months, and which includes "the collection ”.

“This means that customers will now have the choice between several payment routes.

Beyond the choice left to the customer, the objective is to allow greater fluidity and greater speed, therefore less waiting.

For this, it is possible for each customer to choose his payment method according to his current shopping and therefore to choose between several solutions ”, he continues.

" Many solutions "

Three options are thus planned: classic checkouts, allowing any type of payment (including cash), self-service terminals for payment by bank card or digital payment, and finally a "route" based exclusively on the telephone. mobile, from product scanning to payment (the Rapid'Auchan system).

The different payment protocols in Auchan stores.

- Auchan

“From time to time, in order to support this evolution in payment methods, certain areas of assisted self-service terminals will be, in certain stores and on a temporary basis, equipped with a coin mechanism accepting cash.

Likewise, to help customers to calmly adopt payment by bank card, each store anticipates the changeover system by a few weeks in order to have time to better support customers.

This is the case for this store, which will only deploy the three collection routes described above in a few weeks, ”concludes the Auchan group.

Society

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