Hou Shuhui, the soon-to-retire mountain bus dispatcher, has worked in the industry for 16 years to resolve countless operational problems

"The best farewell is to stand on the last guard"

  Hou Shuhui, known as "Sister Hou", is a dispatcher of the second fleet of the Passenger Eighth Branch of Beijing Public Transport Group and will retire in March.

This year's Spring Festival is Hou Shuhui's last Spring Festival when he is on duty. The team is preparing to record a working video and give it to her as a souvenir when the retirement ceremony is held.

Before officially recording the video, Sister Hou placed the party emblem on her chest with her hands in the mirror, tidyed up her collar and stretched her lap. I don't want to give up, I think standing on the last post is the best farewell." As she said, her voice was a little choked.

  This year is the sixteenth year that Hou Shuhui has joined the bus system.

From the conductor to the dispatcher, Sister Hou has been working at Wangquanyingchang Station in Yanqing District for more than ten years.

There are 25 bus lines in Wangquanyingchang Station, most of which are regional traffic lines beginning with the Y word, including as many as 13 mountain lines.

The departure schedule of these lines is relatively fixed, but the road conditions are special and complicated, especially in winter snowy weather, there are often unexpected situations, which not only test the bus drivers on the line, but also test the dispatcher.

  This winter, the 925 bus on its way back from Changling suddenly encountered snowfall. When it reached the Jiezishi platform, it was unable to drive due to icy roads and slippery tires. The experienced driver, Master Cao, immediately reported to Sister Hou. This situation.

Seeing that the next 925 bus was about to depart in 5 minutes, Sister Hou asked Master Cao to explain to the passengers. She immediately asked the safety professionals for instructions, and the vehicles sent out immediately took measures to depart from the shuttle bus.

It took only 3 minutes from receiving the message that the vehicle could not be driven to asking the leader for instructions, then reporting up and notifying down.

  Among the 25 routes that Sister Hou is in charge of, the longest route Y12 is 87 kilometers long, and it usually takes two and a half hours for a one-way trip.

In order to facilitate the villagers at the last station to enter the city earlier in the morning, the last trains of Y12 and Y13 will be stationed at Shaliangzi station.

"It gets dark early in winter, the roads in the mountains are steep and curved, and there are no street lights. These lines must be paid attention to." Sister Hou said as she checked the location of the last Y12 bus through GPS monitoring, and gave The driver on duty made a phone call to verify whether the vehicle had reached the destination, GPS monitoring and verbal inquiries about the double insurance were confirmed.

  In addition to dispatching vehicles, Sister Hou is also responsible for answering consultation calls from the masses.

In order to give passengers accurate directions, Sister Hou will turn around on each line when she is free. While grasping first-hand passenger flow information, she will also be familiar with the scenic spots and environment around the site.

For Sister Hou, the evaluation of colleagues is "hot eyes."

Sister Hou knows the 25 lines, more than 90 drivers, and more than 100 vehicles involved in Wangquanyingchang Station.

There are more than 400 trains sent out by Sister Hou every day, but every time she uses her proficient ability to deal with sudden incidents to resolve the problem and ensure the safety of the crew.

  Text/Reporter Liu Yang Correspondent He Huimin