Chinanews client, Beijing, January 28th (Reporter Zhang Ni) Today, the 2021 Spring Festival transport scene will officially open.

According to estimates by the Ministry of Transport, about 1.7 billion passengers will be sent nationwide during the Spring Festival travel season in 2021.

Facing the population movement of more than one billion people, weaving a network for epidemic prevention and control is the top priority in this year's Spring Festival Transport.

Adjust the refund policy, strengthen the protection of front-line practitioners... This year's Spring Festival Transport has these "differents"!

On January 27th, at Taiyuan Station in Shanxi, few passengers traveled by train.

Photo by China News Agency reporter Wei Liang

2021 Spring Festival transport curtain opens

It is expected to send around 1.7 billion passengers

  The Spring Festival Transport in 2021 starts on January 28 and ends on March 8, for a total of 40 days.

Affected by the epidemic, the number of passengers sent during the Spring Festival this year has changed.

  According to Wang Xiuchun, deputy director of the Department of Transportation Services of the Ministry of Transport, according to the development trend of the epidemic and combined with the pre-sales of tickets, it is estimated that about 1.7 billion passengers will be sent during the National Spring Festival in 2021, an average of 40 million passengers per day, a 40% decrease from 2019. More, more than 10% more than in 2020.

  In addition, according to China Railway Group, due to the intertwined effects of the sporadic spread of local epidemics and local clusters of epidemics, the pre-sales of tickets before the Spring Festival have dropped by nearly 60% compared with the same period in previous years. An increase of 40.6%.

  It is worth mentioning that during the Spring Festival of 2021, "Chinese New Year in situ" and "traveling off peaks" have become mainstream.

  Earlier, the State Council issued the "Overall Work Plan for the Prevention and Control of the 2021 Comprehensive Transportation Spring Festival Transport Epidemic" in the special class for the Spring Festival Transport Work in response to the joint prevention and control mechanism of the new coronavirus pneumonia epidemic.

  The above-mentioned "plan" proposes that, in accordance with the needs of epidemic prevention and control, all localities should encourage and guide migrant workers to stay at work sites for the New Year when conditions permit.

  In addition, in accordance with the needs of epidemic prevention and control, relevant departments such as human resources and social security, transportation, public security and other related departments organize timely "point-to-point" chartered transportation of migrant workers to their hometowns and cities, improve the connection between export and import, and complete personnel information registration and arrival. Handover.

Major labor import and export provinces such as Beijing, Shanghai, Jiangsu, Zhejiang, Henan, Anhui, Guangdong, and Sichuan should establish a reporting system for the transportation needs of migrant workers returning home and work.

On January 25, in Hohhot, Inner Mongolia, a conductor sprayed disinfectant in the train compartment.

Photo by China News Agency reporter Liu Wenhua


These new rules for refunds

  I have bought a ticket or air ticket, but after deciding to "Chinese New Year in situ", can the ticket be refunded?

  This year, for the convenience of passengers, railway, civil aviation and other departments have introduced new refund policies.

  In terms of railways, the National Railway Group has made it clear recently that the pre-sale period of train tickets has been adjusted from 30 days to 15 days to avoid repeated ticket refunds for passengers.

While unifying the 12306 online and offline ticket pre-sale period and refund and change rules, the online refund and change service processing time will be extended.

Passengers who purchase tickets in cash and have received reimbursement vouchers can first go through the refund procedures on the 12306 website and collect the refund money at any railway station across the country within 180 days.

The station self-service ticketing equipment has added a refund function, providing 24-hour service.

  In addition, according to the regulations of the railway department, starting from January 14th, if passengers need to refund their tickets due to changes in the itinerary, the time limit for the exemption of refund fees will be adjusted from the originally stipulated 15 days or more before the start of the trip to 8 days before the start of the trip (including the day) Above; if the ticket is refunded within 7 days or less, it will still be implemented in accordance with the rules for refunds of more than 48 hours, 48 ​​to 24 hours, and within 24 hours.

  With regard to air tickets, according to the CAAC notice, passengers whose flight dates are between January 28 and February 3 can apply for refunds or rescheduling from 0:00 on January 27 to before flight departure; flight dates between February 4 and Passengers on March 8 can apply for refund or rescheduling from 0:00 on January 27 to 7 days before flight departure.

Passengers who have applied for a refund or rescheduled ticket before 0:00 on January 27 are not applicable to this policy.

On January 27, at Taiyuan Station in Shanxi, the staff measured the body temperature of passengers entering the station.

Photo by China News Agency reporter Wei Liang

How to reduce the risk in transit under the epidemic prevention and control?

  Recently, domestic confirmed cases have been reported in Heilongjiang, Jilin, Hebei, Beijing, Shanghai and other places. Therefore, epidemic prevention and control work is still an important part of the Spring Festival transportation in 2021.

  How can the population migration of more than one billion people reduce the risks on the way?

  Clear requirements are put forward in the "Overall Work Plan for the Prevention and Control of the Epidemic During the Spring Festival Transport in 2021".

For example, passenger terminals should promptly increase entry channels and security check channels to accelerate the promotion of the "health code" nationwide; strengthen the supply of transport capacity, and if conditions are met, passengers should be taken into consideration when arranging seats during ticket sales and check-in; the first line of Spring Festival Transport Practitioners should strictly implement personal protection requirements and standardize process operations in accordance with relevant regulations and standards.

  In addition, in accordance with requirements, local transportation departments should strengthen information sharing with health departments and regions.

Strictly enforce that passengers wear masks throughout the journey.

Passengers with body temperature ≥37.3℃ should be isolated and observed as soon as possible, handed over to the prevention and control department of the local government in time, and cooperated with relevant departments to carry out investigation and follow-up monitoring.

  As the staff of the Spring Festival transport service positions who have to contact a large number of passengers, their health monitoring is also highly valued.

  Lian Weiliang, deputy director of the National Development and Reform Commission, previously stated that the prevention and control of the epidemic should be given top priority during the Spring Festival transport. All front-line personnel in passenger transportation should wear masks in a standard manner and urge passengers to wear masks throughout the journey.

In accordance with the requirements of the State Council’s joint prevention and control mechanism, front-line passenger service personnel are included in the scope of nucleic acid testing “should be checked and exhausted”. Personnel in Spring Festival transport service positions carry out nucleic acid testing every week, and special posts perform one task and one test, or twice a week Detection.

  China Railway Group emphasized that it must accurately and flexibly arrange transportation capacity in accordance with changes in passenger flow.

According to the situation of epidemic prevention and control and changes in passenger flow, we will strengthen big data analysis, implement "one map per day", flexibly and accurately arrange passenger transportation capacity to go online to meet travel needs.

On January 25, at Hohhot Railway Station, staff disinfected seats in the waiting room.

Photo by China News Agency reporter Liu Wenhua

Precautions for travel protection:

  1. Prepare masks, hand disinfectants and other items for use on the road.

  2. Passengers must follow order and queue in an orderly manner when taking airplanes or trains, and wear masks throughout the journey. If they are not worn temporarily, they can be put into sealed pockets to avoid pollution.

  3. Actively cooperate with the train attendants to take body temperature measurements. If there is any abnormal body temperature, please follow the arrangements of the train staff.

  4. Do personal protection such as hand disinfection on the way to minimize the number of meals on the transportation.

  5. When you are not sure whether your hands are clean, avoid touching your mouth, nose and eyes; when sneezing or coughing, cover your mouth and nose with your elbow.

  6. The train is densely packed. In order to reduce the risk of exposure to yourself and others, try to avoid close contact with others, such as unprotected close chat and eating together.

If contact is necessary, be sure to wear a mask and perform hand hygiene treatment in time after contact.

  7. Properly keep air tickets, train tickets and other bills in order to cooperate with the investigation of possible close contacts.

  8. Do a good job of health monitoring during the journey.

  9. Pay attention to the health of surrounding passengers during the journey and avoid close contact with people with suspicious symptoms.

  10. When you arrive at your destination, get off the train and return to your home or residence. Wash your hands and face in time, preferably taking a bath, and change clothes in time for cleaning or disinfection.