Teaching quality is difficult to guarantee online teachers’ abilities are in doubt, what should I do if I
encounter fake and inferior knowledge products?
With the development of Internet technology, classrooms can be moved online, and online classrooms are in full swing.
In particular, the rise of new media such as short videos has expanded the boundaries of knowledge, and has broken through the scope of traditional education practitioners. It seems that everyone can start classes.
Some of them are masters, while others are well-known "Nanguo".
Teaching level is not "online"
"News=news, juice=juice, tooth=tooth, earth=starvation..." On the short video platform, there are many similar "fun learning English" clips , Some are even popular, and video bloggers have also gained a lot of fans.
But after laughing, people can't help but ask: Can English really be learned like this?
Today, the Internet has become an important way to spread and acquire knowledge.
The Internet enables valuable content to break through classroom walls and spread quickly and widely. It also provides a stage for non-professional educators to share knowledge and experience. However, the premise is that the sharers themselves have real talents. If they only rely on fish in troubled waters and fill the numbers, it is inevitable to let People were shocked.
In order to save time for picking up and dropping children, Ms. Liu, who lives in Chaoyang District, Beijing, recently applied for online classes to her son.
"You can talk to a foreign teacher in class. I hope he can get in touch with the original English from the beginning." Ms. Liu said.
However, the original intention was not realized.
In the trial class, I felt pretty good, but when the class started, the problem appeared.
"The arrangement of foreign teachers is not fixed, which causes children to adapt repeatedly." Ms. Liu said that what she can't bear most is that the abilities of foreign teachers are uneven, and some levels are not "online" at all.
Xiao Guo, who is a senior in Beijing, has the same feeling as Ms. Liu.
"I have dreamed of being a boss since I was a child, and I plan to start a business after graduation." Xiao Guo told reporters that he happened to see a course to guide entrepreneurship in an article, so he took out the money with the mentality of learning.
After listening to it for a while, he discovered that most of the content was shoddy and had no practical value at all.
"The teacher who lectures seems to have neither systematic theoretical knowledge nor practical experience in the market."
The reporter's investigation found that there are various online courses such as foreign language learning and vocational qualification examinations. Many consumers report frequent obvious errors in the courses and the difficulty of guaranteeing the quality of the courses.
Knowledge products are difficult to standardize
Massive knowledge and fragmented time, coupled with the popularization of mobile payment, make payment for knowledge recognized by more and more people.
During the epidemic prevention period, the demand for online learning was soaring, "Mr. Nan Guo" had an opportunity to take advantage of.
According to the survey, 74.7% of respondents have encountered a situation that is not in line with expectations after purchasing knowledge products.
Industry insiders pointed out that the so-called "teacher" often takes advantage of people's psychological needs in pursuit of quick success, and uses bloggers' eye-catching words such as "10 days to easily get oral English" and "30 days to quickly obtain a certificate" to attract attention.
In fact, the curriculum is not scientific and reasonable, and the teaching methods are also wonderful.
Instead of focusing on results, it is better to focus on benefits.
The teaching qualifications and resumes of some teachers are seriously mixed.
They usually package their resumes brightly to create a “personal design” for famous teachers. For example, they graduated from a prestigious international school, taught at a top university, and have been deeply cultivated in a certain subject for many years and have made great achievements.
Some are still tricks on the teacher's certificate and qualification certificate.
Objectively speaking, unlike physical goods, knowledge products like course content are difficult to standardize.
For zero-based consumers, it is difficult to judge the quality of courses and teaching levels, which also adds difficulty to the supervision of online classrooms.
Experts say that knowledge is popularized online, and people want to see more valuable "dry goods" instead of deceiving people for profit under the banner of teaching.
In addition to learning knowledge, online classrooms are more important to cultivate good study habits.
"If the road goes wrong at first, it will be difficult to change it later," said Yu Yanxin, an associate professor at Beijing Normal University.
Consumers must improve their resolution
“One of the characteristics of the digital economy is virtual scene transactions.” Liu Junhai, a professor at Renmin University of China Law School, believes that in this scene, some institutions are shoddy and cut corners, resulting in online courses that do not meet expectations, which requires platform intervention Supervise and improve transparency.
In terms of teacher teaching qualifications, in July 2019, the Ministry of Education and other six departments have issued the "Implementation Opinions on Regulating Online Training Outside Schools", which clearly requires that personnel engaged in subject knowledge training should have corresponding teacher qualifications and should be in the platform and course interface. The prominent position of the training staff publicizes information such as the names, photos and teacher qualification certificates of the trainers, including the study, work and teaching experience of the foreign trainers.
According to industry insiders, paying for knowledge is also a consumer behavior and is protected by laws such as the Consumer Protection Law, Advertising Law, and Anti-Unfair Competition Law.
If people find that they have been deceived during the course and find that the content of the course does not match the content of the publicity, the organization may be suspected of false publicity. Consumers should keep the evidence in time and protect their rights in accordance with the law.
In the face of a confusing online course, it is only through turbidity and clearness to avoid bad money driving out good money.
Yan Xu, director of the teaching and research section of the Sichuan Institute of Socialism, suggested introducing a red list system to regularly publicize online institutions that meet the specifications and have good qualifications and capabilities.
"Once there are teachers who go to classes without a license and other illegal activities, they should be seriously investigated and blacklisted." said Chen Yinjiang, deputy secretary-general of the Elimination Research Society of the Chinese Law Society.
For video bloggers on new media, experts believe that on the one hand, government departments and platforms should strengthen daily supervision and increase reporting channels, and promptly seal off violations of laws and regulations; on the other hand, consumers must keep their eyes open and improve their ability to distinguish. , To avoid being deceived.
Shi Zhipeng
Shi Zhipeng