Yahoo has a policy to increase the transparency of measures such as strengthening measures for deletion using AI = artificial intelligence and considering disclosure of reasons for deletion of comments on slanderous comments on news sites operated by Yahoo! I summarized.
Regarding the slander on the Internet, while professional wrestler Hana Kimura, who appeared on a commercial TV program in May, suffered slander on SNS, she committed suicide and other social problems, and the government is also taking measures. However, as a voluntary initiative of the business operator, Yahoo, which manages the posting column on news sites, has set up a study group by experts and has been considering countermeasures.
As a result, we will strengthen the mechanism that uses the AI that has already been introduced to determine that it is inappropriate writing and automatically delete it, or display constructive opinions in an easy-to-see place, improving accuracy more than before. We have decided to make improvements and expand the target sites.
On the other hand, since AI itself may make an erroneous judgment, we have introduced a mechanism for a third-party organization by an expert to check the background and results of the judgment, and the poster based on the judgment of AI etc. If you want to suspend your account, we will consider disclosing the reason as well, and will set up a contact point to accept complaints.
Kentaro Kawabe, president of Yahoo !, commented, "We would like to proactively create standards in order to improve safety and soundness throughout the industry."
In addition, Professor Tatsuhiko Yamamoto of Keio University, who was considering countermeasures, said, "In the era of corona, platform services have become more and more important as social infrastructure, and we will continue to verify our efforts and continuously review them. I want you to continue the discussion. "