Cyberpunk 2077: in the face of gamers' anger, CD Projekt offers game reimbursement -
When the release of what was to be the game of the year turns into a fiasco on consoles.
Sony announced on Friday that it was removing the
from its online platform PlayStation Store worldwide, citing the need to preserve "customer satisfaction" as critics pointed to a number of bugs impressive.
"SIE (Sony Interactive Entertainment) strives to ensure a high level of customer satisfaction, and therefore we will begin to offer full refunds" to gamers, Sony's Video Games division wrote on its US and Australian sites. , especially.
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund.
Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.
- Ask PlayStation (@AskPlayStation) December 18, 2020
The game, produced by Polish CD Projekt RED and released worldwide on December 10, will also be withdrawn from the online store "until further notice," the statement added.
Console version sacrificed
, a dystopian video game which was eagerly awaited, pushes very far according to the specialized media the limits of what is technically possible today.
It has been "universally acclaimed" by critics, according to metacritic.com.
But all have criticized it for its technical malfunctions, some even going so far as to suggest that consumers postpone the purchase of the game for several months, while the fixes arrive.
The game's release had been delayed twice this year, and the developers were forced to add warnings when one of the critics complained about having had an epileptic seizure.
Studio CD Projekt RED issued an apology on Monday, promising to “fix the bugs” via fixes announced for January and February to “improve the gaming experience”, while offering to reimburse players who don't want to wait.
Its president, Adam Kicinski, had previously mentioned more than eight million pre-orders for the game, calling it a "phenomenal result", working "very well on most configurations".
According to estimates by the Polish bank BOS, the budget for
, based on a role-playing game imagined by the American Mike Pondsmith, is estimated at 1.2 billion zlotys (270 million euros), which would make Cyberpunk 2077 one of the most expensive video games in history.