Parents worried about the failure of Beijing's birth certificate system, relevant departments responded: expected to be restored tomorrow

　　"The newborn birth certificate system in hospitals in the city is broken, and the child cannot get a birth certificate. It has been 3 days since the 1st and the system has not been restored!" Recently, the parent, Ms. Zhang, was worried about applying for the child's birth certificate.

　　On November 1, Ms. Zhang’s child was born in Beijing Ditan Hospital, but was told by the hospital that Beijing’s newborn birth certificate system was malfunctioning and the birth certificate could not be obtained temporarily.

On the 2nd and 3rd, Ms. Zhang waited patiently in the ward, but until the 4th, she was still told that it could not be processed, which made her extremely anxious.

"I am going to be discharged from the hospital today. When will the system be restored? It's too much delay!" Ms. Zhang said. Several parents around her are worried about this.

　　"My child was born in Beijing Changping Hospital of Integrated Traditional Chinese and Western Medicine on October 24. At that time, the hospital asked us to make an appointment for the birth certificate three days later, but after the appointment time passed, it said that the system was paralyzed and it has not been processed yet. Success.” The parent Mr. Du said that in order to obtain a birth certificate for his child, he ran back and forth several times, but he did not hear about the system recovery.

"The hospital said it was impossible for the whole city. We have no way of knowing the specific reasons. The child was born more than 10 days ago, and I waited for the birth certificate to be registered and get medical insurance. The ticket to my hometown was refunded several times."

　　Many parents are also anxiously waiting in the maternity group of Beijing Huaxin Hospital.

What everyone is worried about is that the failure to apply for the birth certificate will delay the follow-up work such as registering the child's household registration and applying for social security.

Ms. Zhang found that the WeChat official account of "Beijing Ditan Hospital Palm Health" showed that the instructions for first-time application of birth medical certificates also mentioned requirements such as "application by the mother in person, only in the morning on working days, and within a month."

"After being discharged from the hospital, I will go to the hospital for follow-up procedures, and it may be necessary to perform a new nucleic acid test, which is too troublesome." Ms. Zhang said.

　　"All matters involving children are major events. I hope the relevant department will give you an answer. When will it be handled? We can also adjust the personal itinerary." Mr. Du said.

"Why has the birth certificate system failed for so long and there is no stable disaster recovery plan?" Ms. Zhang couldn't help asking.

　　This morning, the reporter called the Maternal and Child Health Service Department of the Beijing Municipal Health Commission. The staff said that the Beijing newborn birth certificate system did have a technical failure. The information company that maintains the system is currently undergoing emergency repairs and is expected to recover tomorrow.

"Since last Sunday, the system has crashed and the city is undergoing rush repairs. Yesterday the people from the information company told us that the system can be restored today, but there is no news when it will be restored today. It is conservatively estimated that it should be restored tomorrow. Hospital contact.” The staff said that the child can return to the hospital to obtain a birth certificate after discharge. As for when the system will be restored, a unified notice will not be issued on the official website of the Health Commission. Parents must contact each hospital to find out. .

　　Trainee reporter Zhang Xue