Tourists complained that Xi'an Huaqing Palace Scenic Area requires the disabled to display their disabled parts

  Westnet News (Reporter Zhouwei and intern Liqing) "I bought a ticket online, showed my ID card and disability certificate to compare the ID at the ticket gate, but I was still asked my family to get off the car and take two steps." The “Minsheng Hotline” column received a complaint from Mr. Wang, a citizen of Xi’an, saying that when he and his family were visiting the Huaqing Palace scenic spot, they encountered disrespectful treatment in the scenic spot. After showing the disability certificate, the ticket office staff asked his family to get off the car to show the disability Position, "tough attitude, very impolite".

  "On August 23, my family and I visited the scenic spot of Huaqing Palace. Because my family has a physical disability, we first went to the ticket office and asked about the specific process of buying tickets. The staff said that you can buy tickets directly online. Mr. Wang said that after buying the ticket, he drove to the ticket gate, and the ticket inspector said that he would compare faces.

  "I took my family's ID card and disability certificate to cooperate with the staff for verification, but I was required to get the disabled person out of the car, tell me where I was disabled, and asked my family to show the disabled part and let him take two steps." Mr. Wang felt Can not accept.

  Mr. Wang said that the two scenic staff who communicated with him did not wear work clothes and did not carry any work certificates.

Mr. Wang said on the spot that he hoped that the staff could show relevant documents, but was refused.

  "He said that there is no need to show a work permit to me as a tourist, just let us do what he said." Then, Mr. Wang complained to the Huaqing Palace scenic spot.

But after more than a month of normal rights protection, the scenic spot has never been able to give him a satisfactory statement.

  On September 29, reporters from Western Net and Shaanxi Toutiao contacted the ticketing staff of the Huaqing Palace scenic spot.

The staff member stated that they are in the process of handling Mr. Wang's complaint.

  "Our scenic spot set up a special investigation team last night, one is to have in-depth communication with tourists, and the other is to have in-depth communication with the participants on duty that day, to restore the process of the day, and resolve the matter with respect for the facts." As for when. The staff did not disclose the results of the treatment.