Contact confirmation application "COCOA" consultation one after another The capital to open a call center September 30 4:53
As people who receive notifications from the contact confirmation app for the new coronavirus often consult with health centers in Tokyo, the Tokyo Metropolitan Government has decided to open a call center to respond to inquiries in order to reduce the burden on the health centers. It was.
The contact confirmation app "COCOA" for smartphones developed by the government records data between users who have been within 1 meter for 15 minutes or more.
When one of the infections is confirmed, the other party is notified that there is a possibility of close contact, but depending on the city, consultations from the person who received the notification are being sent to health centers in Tokyo one after another.
In addition, if an influenza epidemic occurs in the future, it is expected that fever patients will often consult with a health center.
For this reason, the city has decided to open a call center to respond to such inquiries within the next month in order to reduce the burden on the health center.
The health center is also responsible for transporting patients, but in order to reduce such work, the metropolitan health center outsources it to the private sector, and the ward or city where the health center is set up will start a business to subsidize the outsourcing cost within the next month. I have decided.