Online lottery is very diverse, be careful after winning
At present, there are many lottery mini programs and related pages on WeChat, Alipay, Weibo and other online platforms, through which you can get coupons for some commodities.
However, the reporter learned in recent interviews that some of the so-called lotteries are just disguised sales and marketing, and many of the products purchased by the coupons obtained by the lottery have problems, causing a large number of consumer complaints.
Anyone can win the "Grand Prize"
"I almost spent 380 yuan to buy a sweeping robot worth 2,680 yuan." Recently, Lin Ning (pseudonym), who is studying for the second year of graduate school in a university in Beijing, told reporters.
The cause of the incident was this. By chance, Lin Ning discovered a lottery in a WeChat applet.
Out of curiosity, she participated in the lottery.
"The lottery shows that there are 3 chances a day, the first time I didn't win, and the second time I won the 2,300 yuan coupon, which made me happy."
Getting a coupon of 2,300 yuan gave Lin Ning the idea of spending.
She clicked "use now" on her mobile phone, and a page for buying a certain brand of sweeping robot for 2,680 yuan popped up.
After using the 2,300 yuan coupon, you can purchase a sweeping robot for only 380 yuan.
Lin Ning learned earlier that the price of general smart sweeping robots is more than 1,000 yuan, and the price of higher-quality sweeping robots is more than 3,000 yuan.
Lin Ning was shocked when he thought of the tile floor that always had to be swept every day at home, and buying a robot with an original price of 2,680 yuan for 380 yuan seemed to be a big advantage.
However, Lin Ning will also be suspicious, how could he have such good luck?
So, she asked a few students to try the lottery, and they all won the lottery, and they all received a 2,300 yuan coupon.
Seeing this, Lin Ning understood that this kind of lottery is probably a trap, the purpose is to let consumers get coupons to buy this product.
The reporter also tried the lottery in the WeChat applet link sent by Lin Ning. The first time it showed that there was no draw, the second time it showed "Congratulations, you won the second prize! 2300 yuan coupon for smart AI sweeper, limited time Receive it." It was exactly the same as Lin Ning's winning situation.
Falling into a trap, consumers have misery
The experience of a netizen was quite similar to Lin Ning.
On the page of a WeChat lottery mini program, the consumer conducted a lottery, and then a smart robot coupon of 2,600 yuan popped up, and the beloved consumer immediately placed an order.
However, after the goods were sent, the consumer found that the quality of the goods was defective, which was not genuine.
For sweeping robots purchased through coupons, no relevant information can be found on the brand's official website.
Subsequently, the consumer dialed the merchant's after-sales call but did not receive any response.
Recently, Ms. Huang, who lives in Changping District, Beijing, won a 1,800 yuan cosmetics coupon in the lottery process.
After receiving the goods after payment, Ms. Huang realized that she was fooled.
According to Ms. Huang, the product is a three-no product without the factory name, address and contact information. The official answer to Alipay is that you can only find a merchant.
In the transaction information, the merchant did not leave any contact information or detailed information.
The reporter saw on the website of the complaint platform that a coupon for a sweeping robot was drawn from Alipay. The payment of 380 yuan showed that there was only one SF Express tracking number after the transaction was successful, but the product information was not found. The call was the robot customer service and refunded. There is no entrance... There are too many complaints about lottery promotions, merchants do not deliver goods or consumers find fake products after delivery, and merchants claim that the goods will not be returned 7 days after the arrival of the goods and other winning traps, which make consumers feel miserable. .
Rights protection is not easy, it is best to keep your eyes open
According to Wang Xiaoming, a lawyer at Beijing Deheheng Law Firm, home appliances, cosmetics, and health care products have always been the hardest hit areas for counterfeit and shoddy products.
Some merchants use the online lottery model to induce consumers to buy such products by winning prizes and coupons, essentially taking advantage of consumers' greedy psychology to induce consumers to pay for counterfeit products with huge price differences.
"If consumers have doubts about the quality of the product, they can first contact the seller to apply for a return and exchange; secondly, call the quality supervision phone and the consumer hotline to seek formal channels for help. If it fails and feels that they have suffered a large loss, they can use legal means to further protect their rights. "Wang Xiaoming said.
Chen Zhongyun, a professor at the China University of Political Science and Law, told reporters that at present, there are a variety of lottery platforms on the Internet. Many businesses use lottery as the name to allow consumers to get so-called coupons to lure them to buy fake and shoddy products.
If consumers do not have the ability to identify, they are easily deceived.
The rights protection cycle after the event is often relatively long. If the loss is not large, most consumers will eventually give up.
"Considering that rights protection in the later period is not easy, it is best for consumers to keep their eyes open, not to be tempted from the beginning, and to be cautious about the lottery activities of this kind of online platform mini programs. For the numerous lottery activities on online platforms, the market supervision department Need to strengthen supervision and further regulate." Chen Zhongyun said.
Liu Bing