The Doctolib platform has recorded 4.5 million teleconsultations over the past six months.


Jacques Witt / SIPA

If the teleconsultations have been reimbursed by Social Security for two years now, we had to wait for the Covid-19 pandemic to see its widespread use on a large scale.

Over the past six months, the Doctolib platform has recorded no less than 4.5 million teleconsultations, while this number was only 100,000 before the confinement period, reports BFMTV.

Report on the use of teleconsultation after 2 years of reimbursement by the Health Insurance 🚀


- Doctolib (@doctolib) September 15, 2020

In an attempt to limit the spread of the virus, Doctolib decided to make its service available free of charge to all doctors from March.

Consequence: the number of teleconsultations exploded during confinement.

Logically, this phenomenon has diminished since the deconfinement.

174,000 teleconsultations in ten days

But teleconsulation has experienced a new boom since the beginning of September, the number of cases of contamination having started to rise again in the territory.

“During the first ten days of September, 174,000 video views were carried out, corresponding to an increase of 55% in the number of video views compared to the last ten days of August,” explains Doctolib in a press release.

Among the doctors who use teleconsultation the most, general practitioners are far ahead: they represent 69% of the number of teleconsultations.

Finally, nearly half of the patients live in Ile-de-France and the majority are between 25 and 44 years old.


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