A Bouygues Telecom store (Illustration) -
LODI Franck / SIPA
Impossibility to make calls, "no service" on some phones and boxes that can no longer find a connection ... A major failure on Bouygues Telecom networks impacted many users on the Côte d'Azur on Tuesday.
Solicited on Twitter by many subscribers, the operator indicated in the middle of the day the occurrence of "a network incident in your region which affects 2G and 3G services".
Hello, I apologize for the inconvenience caused, indeed I see a network incident in your area which affects the 2G and 3G services.
Our technicians are mobilized to restore them as quickly as possible, thank you for your patience.
Audrey
- Bouygues Telecom (@bouyguestelecom) September 15, 2020
The breakdown concerned the Alpes-Maritimes, but also the Var and in particular the Toulon area.
Started at the start of the day, the disturbances seemed to gradually be sorted out by mid-afternoon.
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