[Well-off China] Shanghai "embedded" + "smart elderly care": making elderly care as easy as online shopping

  [Explanation] The difficulty of elderly care is one of the most prominent problems in the field of China's people’s livelihood. As China’s first aging city, Shanghai has created a community embedded elderly care service model for the main force of elderly care methods-"home care". Make elderly care as simple as online shopping.

  [Explanation] Recently, the reporter saw in Shanghai Hongqiao Street Community Comprehensive Old Service Center (hereinafter referred to as the service center) that the center has set up a "one-stop" comprehensive service center for the elderly, such as community nursing, medical care integration, and family support. The services cover functional areas such as meal aids, health service stations, nursing stations, etc., with the help of intelligent technology to meet the needs of the elderly for the elderly at home.

  [Explanation] In the eyes of 73-year-old Zhu Fengxian and her wife, the various services opened in the service center make their life at home more comfortable. "Save money, worry and comfort," Zhu Fengxian told reporters that her most common service is "home care."

  [Concurrent] Citizen Zhu Fengxian

  My wife is not in good health, and I am not in good health. In the past (for part-time workers), it cost at least 600 yuan a month, but now (home care) only costs more than 200 yuan a month, 6 yuan an hour, which is too cheap and good. The little aunts here are pretty good, wash my feet, massage, and see a doctor.

  [Explanation] In recent years, Shanghai has built a "15-minute elderly care service circle" through the construction of a comprehensive community service center for the elderly, and promoted embedded elderly care services in the community, so that the elderly do not leave the familiar community environment and the familiar social relationship. Can enjoy convenient elderly care services.

  There is a certain risk for the elderly to "fire" at home alone. The service center has set up meals to meet the needs of the elderly. 79-year-old Chen Wenhua is a loyal "fan" of the meal.

  [Concurrent] Citizen Chen Wenhua

  That dish is also softer and more suitable for the elderly. The potato shreds were originally crispy, but it was a bit crispy, which was quite delicious. And this vegetarian chicken is also soft, not very hard.

  [Explanation] It is worth mentioning that the meals praised by Aunt Chen are not made by star chefs, but are made by AI artificial intelligence cooking machines, which not only guarantee the quality of meals for the elderly, balanced nutrition, and rationally allocate costs.

  [Explanation] "Medical visits" is an unavoidable key point in the elderly. In order to serve the elderly accurately, Shanghai uses the family doctor service system to help the elderly solve the problems in the protection of medical services through the "integration of medical care and elderly care".

  [Explanation] Since Auntie Ding, who suffers from chronic diseases such as hypertension and diabetes, has her own "family doctor", she saves the trouble of queuing up for registration in major hospitals. You can complete the dispensing, blood pressure, The process of seeing a doctor, such as measuring indicators.

  [Concurrent] Citizen Aunt Ding

  Before the family doctor was bound, we couldn't ask anyone, no one asked, so we had to register to see it by ourselves, and ask the doctor when we came. It was not so convenient. Now you can ask anytime, anywhere. This is the benefit of family doctors.

  [Explanation] Behind chronically ill patients running less, data is running more. The reporter saw at the Weifang Community Health Service Center in Shanghai that in addition to using the Health Cloud to view patients’ “health files”, family doctors can also provide patients with remote medical services.

  [Concurrent] Family Doctor Dai Huimin

  If you encounter a problem in the community that cannot be solved, we can help him with a referral, make an appointment with an expert in a tertiary hospital, and directly help him make an appointment. There are also some drugs that are not available in the community. We can transfer their drugs to the community through extended prescriptions. It is more convenient to get the drugs directly in the community.

  [Explanation] At present, Shanghai has built 268 community comprehensive service centers for the elderly, 187 elderly care homes focusing on short-term residential care, and 720 community day service centers that provide daytime care. The signing rate of the city's elderly care institutions and medical and health institutions reached 100%. The "embedded" elderly care at the door of the house and the "smart elderly care" using artificial intelligence make the "elder care services" in Shanghai more grounded and popular, and "make elderly care as convenient as online shopping."

  Xu Mingrui Gao Yuhui Li Qiuying reports from Shanghai

Editor in charge: [Liu Xian]