[Explanation] On the morning of August 6, Xia Shuchun, a housekeeping cleaner, began a day of household cleaning. After the outbreak of the new crown pneumonia, Xia Shuchun stayed in his hometown for three months, and shortly after returning to Beijing, he resumed work shortly afterwards, and was interrupted by the new outbreak. Now that the situation of Beijing's epidemic prevention and control is improving, her work is back on track.

  [Concurrent] Xia Shuchun, housekeeping cleaner

  For several months this year, I have been delayed at home and cannot resume work. Now that we have resumed work, we feel very happy. The protective measures are now particularly well done. We can disinfect the door and the handle on the door (disinfection). Now employers call and ask us how long we have been in Beijing, have we been tested for nucleic acid, and are particularly concerned about our health.

  [Explanation] The employer, Aunt Su, is 74 years old and has been hiring household cleaning for more than 10 years. She told reporters that the suspension of housekeeping services during the epidemic brought a lot of inconvenience to her life.

  [Concurrent] Employer Su Gengsheng

  Cleaning (stop work) has been half a year. (After resuming work) I am in a good mood, and I don’t have to do it myself, because I’m getting older and I’m afraid of danger in many places. When the cleaning came, they all wore masks, hats and shoe covers, and they all worked well. It is also protection for them and protection for us.

  [Explanation] The resumption of work of the housekeeping cleaner Xia Shuchun is a microcosm of the resumption of work in the housekeeping industry in Beijing. In a housekeeping company in Beijing, the reporter saw that the housekeepers were conducting course training. According to the general manager of the company, all businesses that the company suspended during the epidemic have resumed. The order volume of housekeeping business basically returned to the level of the same period last year, and the market demand continued to heat up.

  [Concurrent] Li Jielu, General Manager of Ainong Pension Technology Development Co., Ltd.

  Basically, the order volume has now come up. From the perspective of rigid demand, we have reached more than 95% of the old and the young (elderly care and childcare). Then the amount of family meals and cleaning products is still a bit small, and (overall) it has basically reached the same period last year. Recently, (market) demand has obviously risen, and everyone's confidence has begun to recover, especially in the past few days.

  [Commentary] Li Jielu said that due to the impact of the epidemic in the domestic industry in the first half of the year, the company still faces some difficulties in the process of resuming work. Next, the company will continue the online business developed during the epidemic, reduce costs through innovative means, and speed up the "recovery".

  [Concurrent] Li Jielu, General Manager of Ainong Pension Technology Development Co., Ltd.

  The impact of the epidemic is still relatively large. From the perspective of our company, the rate of decline should be around 40.78% (in the first half of the year). There are still more difficulties, coming from financial pressure. We still have to spare a portion of our energy to make some innovations, such as online training or some online interviews. We have also developed some small programs for temperature monitoring, because the housekeeping staff are relatively mobile. Through various innovative methods to reduce the operating costs of enterprises.

  [Explanation] According to reports, at present, the number of new domestic customers and domestic attendants returning to Beijing is gradually increasing. As of the end of July, the resumption rate of domestic service companies in Beijing has reached more than 95%.

  [Concurrent] Mu Lijie, President of Beijing Housekeeping Service Association

  In the area of ​​housekeeping services, since the epidemic has been effectively prevented and controlled, the number of (Beijing) new housekeeping customers and new housekeeping attendants returning to Beijing is now gradually increasing. At the same time, the success rate of this match between the customer and the housekeeping attendant is also very high. Beijing's housekeeping service companies have had a resumption rate of over 95% since the end of July, and the overall business bill has also been greatly improved, which has also strengthened the confidence of housekeeping service companies in future operations and services.

  Wang Shibo Report from Beijing

Editor in charge: [Wang Kai]