Wash your face when entering the community and taking toilet paper? Be alert to the risk of abuse of face recognition

  It is indicated that the system in the frame is the high-definition face recognition intelligent customs clearance system of Guangzhou South Bus Station. (Information picture) Photo by Gao Hetao, an all-media reporter of Guangzhou Daily

  After ordering a meal and looking at the camera, you can complete the payment. You can only register after you stay in the hotel and brush your face, and you have to brush your face to get the toilet paper in the public toilet. With the development of artificial intelligence, face recognition technology has been widely used, and the application scenarios of "face" have been continuously expanded.

  The face recognition technology seems "tall", but the risk of excessive collection and abuse of personal biological information cannot be ignored. Relevant experts said that face recognition technology is not a panacea. The collection and processing of personal information should follow the principles of lawfulness, fairness, and necessity. After collecting relevant information based on identity verification and other needs, the responsibility and obligation of strict custody should be fulfilled. The Central Office of the Cyberspace Administration of China and other departments also recently stated that the App special governance working group will conduct special research on key issues such as the irregular collection and use of facial features and other biometric information.

  By Xinhua News Agency reporters Yang Youzong, He Xinrong, Gong Wen

  Convenient payment + identity authentication and face recognition application scenarios continue to expand

  Order food on the screen, choose to pay by face-checking, and after comparing the faces, enter the four digits of the phone number to complete the payment. In a KFC restaurant in a shopping mall in Shanghai, the reporter observed that among the customers who used the self-service ordering machine to order meals, 20 to 30% of the customers chose to pay with their faces.

  In addition to large shopping malls and large supermarkets, some convenience stores and small street shops, facial payment devices are also widely used. At a convenience store on South Shanxi Road in Shanghai, Hong Haochen, a citizen, after buying a bottle of beverage, also completed the payment by swiping his face. "Since last year, there have been more payment by swiping face, which feels more convenient than QR code." Hong Haochen said.

  In addition to convenient payment in the consumer field, identity authentication is another major battlefield for face recognition technology. In some passages of airports and railway stations across the country, passengers put their ID cards in the corresponding sensing areas and face the cameras. Each person can complete relevant information verification in a few seconds and quickly enter the station.

  Some public service agencies also use face recognition technology to combat "scalpers." More than half of the patients in the Fudan University Cancer Hospital are from other provinces or even overseas. Last year, the hospital launched the "Face Recognition + Identity Binding" system to strengthen the management of popular experts (specially needed) on-site account sources during morning peak hours. Binding the identity of the registered person through the face recognition system makes the traffickers lose the operating space for on-site "speculative registration".

  "Considering the registration of family members, relatives and friends, we also set that each patient can bind the identity authentication information of a registered person." said Dong Feng, director of the outpatient office of Fudan University Cancer Hospital.

  Not only hospitals, but reporters found that facial login and face verification have been widely used in government apps everywhere. For example, in a provident fund app, users can complete verification through face recognition and withdraw provident funds online. Hu Zhiguo, a Shanghai citizen, said: "When I get older, my password is often forgotten, especially when I log in to some infrequently used apps, I need to reset my password. This problem does not exist when you scan your face."

  Is it too much to use facial recognition to enter the community and get toilet paper?

  It is undeniable that under the background of artificial intelligence becoming a new infrastructure, face recognition technology has its advanced nature and high efficiency. But any application of advanced technology has its boundaries. In some unnecessary scenarios, giving up one's privacy in exchange for a pass will inevitably cause more and more backlashes.

  "Now when I go to work, I swipe my face and check in. I use my mobile phone and laptop when I work. I use my face to pay at lunch. You have to use your face to register when you are in a hotel. Even when you go to public toilets to get toilet paper, you have to brush your face. Many, it always feels wrong." Some netizens sigh with emotion.

  ——The forced face brushing was questioned. The reporter combed and found that disputes and complaints about the use of face recognition technology in public are increasing. On the "12345 government service through train" in Hefei, citizens complained in July that after the "prosperous Yicheng" community was replaced with a new property, it was compulsory to obtain the owner's face information after applying for an access card.

  In response, the Feixi County government replied that the original intention of the project was to create a smart and safe community, and the system would eventually be connected to the public security backstage. "Considering the inconvenience of collecting portraits of the elderly and children, you can apply for an access card."

  A residential community in Shanghai recently changed the community access control system to a face recognition system. Resident Ms. Wang said that before the renovation, all residents need to go to the property to collect facial information. “In fact, everyone still recognizes the use of a facial recognition system, but I don’t know whether personal information will be well protected. The property wants to reassure everyone. A letter of commitment was issued, promising to strictly preserve the collected information."

  -Technical capabilities are uneven. Fengchao Express Cabinet had previously piloted the "face pick-up", and later it was found that using the printed photos of the picker, it was also easy to open the express cabinet and pick up the parcel by swiping the face. Fengchao replied that the "face-scanning and pickup" function is only a small-scale trial operation, and the beta version is offline.

  It is reported that face recognition technology can be roughly divided into 2D face image-based technology and 3D face image-based technology. Face verification can be completed through photos, and the high probability is to use 2D face image verification with a low technical threshold. Yang Daqing, a special researcher of the Chinese Society of Logistics, said that the express logistics industry involves consumers' personal information and property, and care should be taken when promoting the use of new technologies.

  -There are hidden worries about information security. "The password is leaked, you can change it. If the facial information is leaked, how can you change it?" Many netizens said.

  Xue Jun, a professor at Peking University Law School, said that facial information, as biometric information, generally accompanies a person's life and cannot be changed. This is not the same as personal information such as mobile phone numbers. The latter is leaked. If it doesn’t work, you can change it. But the face information leaked, it is unlikely to "change the face".

  Not suitable for universal application, let alone mandatory use in the commercial field

  Although face recognition technology has its advantages, it is not universally applicable in all areas of life, let alone mandatory use in some commercial areas. Zhao Zhanzhu, a lawyer at Beijing Zhilin Law Firm, believes that the collection and use of personal information needs to follow three principles, that is, the principles of legality, fairness, and necessity. However, there is currently no standard and basis for judging the necessity. "Currently, most of the commercial organizations that collect facial feature information are based on the needs of identity verification. After the enterprise collects this type of information, can it be properly kept and used in the manner notified in advance? worried."

  Xue Jun believes that the use of facial information to quickly and accurately identify individual subjects is very efficient in tracking individual action trajectories, but the possible infringement on individual privacy rights is also very serious.

  Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, said that the core of the management of collecting personal biological information lies in the management of the acquiring party. "In reality, the principle should be to not collect personal biological information without collecting it, and legislation should be passed to further clarify the scope of subjects qualified for collection. Consumers should also control and cancel the biological information that has been collected when facing businesses. s right."