• Offer.Subscribe to the El Mundo Premium promotion with Legálitas
  • Promotion.Legalitas step by step and how to take advantage of your union with EL MUNDO
  • Alliance. One year of free Legálitas for premium subscribers of EL MUNDO

Luis del pozo , CEO of Legálitas , highlights the great strength of the alliance between his company and the Unidad Editorial newspaper, whereby EL MUNDO's annual Premium subscribers can enjoy Legálitas Plus for 12 months , while counseling delves into his message of the importance of preventive advocacy. [SUBSCRIBE HERE]

The Legálitas image is already quite recognizable, how did it arise? Legálitas was born 21 years ago with the idea of ​​democratizing access to the legal profession because still today the concept of a lawyer is associated with something expensive that you go to only if you have a problem. Our objective was to make the lawyer accessible to anyone. How have they done it? Changing the model of legal service provision: going from one based on face-to-face care to centralizing lawyers in a single point: industrialize the process and do it by telephone. Our differential point is the individual business model where the client pays a flat rate per month with unlimited access to legal advice. In the corporate world it is known as equals, but we have taken it to the level of individuals, without forgetting collectives, such as this alliance with EL MUNDO. With this union, we provide EL MUNDO subscriber with added value by offering our services, and at the same time we are helped by the newspaper's dissemination power so that it penetrates the concept of preventive legal advice for which Legálitas bets. We want to develop the concept of seeking advice before a serious issue arises. It is good to have a lawyer to anticipate problems and prevent, that's why we carry out publicity campaigns to explain what a lawyer is worth and try to empathize so that the client is reflected. And almost all through telephone assistance? The problem of going to the A lawyer's office is the ineffectiveness of time (planning the visit, waiting ...) when with Legálitas it can be solved immediately remotely. We manage around a million queries a year, of which 95% are settled out of court. For the other 5%, this is where the network of almost 300 Legálitas offices enters because assistance would already be entered in a face-to-face trial. Now flat-rate services cover many areas, did the model implemented by Legálitas get a little ahead of its Maybe it was a somewhat disruptive idea in the late 90s, but consumer habits have changed and we are increasingly used to hiring services where you pay a monthly fee to access movies, a license from Microsoft ... Both the evolution of the market in general and the awareness of society about the problems that may not have to do things well from a legal point of view have created a positive environment for us to develop our business model faster. pillars of that model - subscriptions and quality. Society has evolved and if some time ago you thought that to access good content, for example television, you had to pay a lot of money, now you have platforms like Netflix with all the content. Is it a matter of scale and volume of business? Someone wonders if they can have a legal quality service for 15 or 20 euros a month. The answer is yes. How do we do it? Being efficient over time, our lawyers spend their day solving one question after another. I understand that the profile of the professional is also essential. Yes, we have to identify him well and have a good reception system to accurately detect the client's need, so The lawyer that best suits you will assist you. All Legálitas lawyers have more than eight years of experience with very vertical levels of specialization. In fact, there are subspecializations: it is not that a specialist in consumer law attends, but one in the field of insurance or telecommunications ... Many of the queries are solved in the same call or with a later one if any documentation is needed additional. This allows us to be very efficient and respond quickly to the high level of inquiries we receive. Of course, all this affects the satisfaction of the client, who has a positive experience of his treatment with his Legálitas lawyer.

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