“Consumer White Paper” Consulting about troubles related to regular purchases Doubled: 11:53, June 9
This year's "Consumer White Paper" was decided by the Cabinet on the morning of the 9th. The number of consultations regarding troubles related to regular purchases of health foods and cosmetics has doubled from the previous year to more than 44,000 in the past year, calling attention to consumers.
According to the “Consumer White Paper” decided by the Cabinet on 9th, the number of consultations sent to consumer welfare centers nationwide in the last year was about 933,000, which is less than 90,000 from the previous year. It means that it decreased for the first time.
Out of these, consultations on fictitious claims, which were 260,000 for Ototoshi, were halved to 130,000 last year, suggesting that the background was the strengthening of measures such as crackdowns and warnings.
Regarding the new coronavirus, more than 32,000 cases were received from January to the 20th of last month due to consultations regarding shortage of masks and other items and cancellation of events.
On the other hand, according to the white paper, the number of troubles related to regular purchases doubled from the previous year to 44,370 in the past year, the largest number in the past, and there were problems with mail order sales of health foods and cosmetics via the Internet. It stands out.
Recently, I was advertised as "trial 500 yen" on SNS and video sites, but it was actually a contract for a subscription, and I advertised that I can cancel at any time, but the period is actually It means that there were cases where conditions were specified for the number of times.
The white paper points out that it is necessary to thoroughly check the contract details and cancellation conditions when making regular purchases such as online shopping.