Two months of confinement exhausted the disabled and their families. Sophie Cluzel, the Secretary of State responsible for people with disabilities, announced on Friday the creation of a toll-free number to support them. It will be available in 25 departments.
This number, 800 360 360, activated on an experimental basis in seven regions, will allow families to "find solutions during the crisis, because it will take much longer for people with disabilities to return to normal life", a said Sophie Cluzel at a press point in Bordeaux.
Pre-launch at @Bordeaux of the toll-free number to support people with #handicap situations and #aids in great difficulty following the #confinement, 0 800 360 360. It will be operational the week of June 8 in 25 departments. Thank you to the territorial actors for their mobilization. pic.twitter.com/YcpVS91zPb
- Sophie Cluzel (@s_cluzel) June 5, 2020Supporting carers
The Secretary of State notably stopped at the Café Joyeux, a restaurant chain employing team members with mental disabilities or cognitive disorders, which opened its fifth establishment in Bordeaux on Tuesday, after Rennes and Paris.
"The medical and social professions responded during the home crisis, but we must work differently" and "amplify this cooperation," said the Secretary of State. "To find respite solutions, support caregivers, re-accompany in access to care", this platform, presented as "a unique gateway", will refer to territorial teams of listeners. Scheduled to be launched in 2021, it has in fact been adapted to the context.
Unsuitable answers
"Today, families after two and a half months of confinement are for many exhausted" and "need support" at the time of a resumption of schools and medico-social establishments "very progressive", noted Sophie Cluzel.
“What the crisis has taught us is the isolation of families, it is that sometimes there are no suitable responses (or not yet) from support services and there we put the actors all together with the departmental house for disabled people, at the heart of the reactor and the cooperation of the territories, the communes, ”detailed the Secretary of State.
According to her, the crisis has revealed the difficulties of people "at home, with excessively high needs, in particular access to care", made "complex" during the crisis and now making fear of "loss of experience" .
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