Telephone consultation hotline to prevent damage from new Corona benefit fraud April 28 16:57
In response to the rapid increase in consumer counseling regarding benefits related to the new coronavirus, the National Life Center has set up a hotline for telephone consultation free of charge from May 1, preventing consumer damage during large holidays. Will be working on.
According to the National Life Center, about 20,000 consumer consultations about the new coronavirus have been sent to consumer life centers nationwide so far, and consultations about fraud pretending to be payment of benefits are also outstanding. is.
For this reason, the National Life Center has newly established a hotline that allows free consultation of consumer problems regarding benefits from May 1, and has decided to respond to telephone consultations from all over the country.
Also, during the consecutive holidays, many Consumer Centers operated by local governments do not provide telephone consultations, so the National Center for Living will be able to accept regular telephone consultations for two hours longer than usual, until 6pm.
The telephone number of the "New Coronavirus Benefits Consumer Hotline" established by the National Life Center is 0120-213-188 and is open from May 1st for the time being from 10am to 4pm .
Koto Maruyama, Manager of the National Life Center, said, "Since the payment of benefits is increasing, we are increasing the number of ways to ask for personal information. I will.