China News Service, April 17, according to the Civil Aviation Administration website, the Civil Aviation Administration issued the "Notice on Further Clarification of Issues Related to International Ticket Sales during the Epidemic Period" on April 16, requiring airlines to adopt a direct sales model for all international tickets to ensure Open and transparent, clearly priced, and eliminate the middle-end scalping and speculation.
Data map: Airport staff and airlines connect passenger information. Photo by Yin Liqin
"Notice" requires that from the date of announcement, airlines should strengthen the management of international ticket sales channels during the implementation of the "five one" epidemic prevention and control policy on international routes, and adopt a direct sales model for all international tickets. At the same time, it is necessary to strengthen the control of international air tickets sold by agent companies. It is strictly forbidden to change tickets, and it is forbidden to change the name of passengers after booking and purchasing tickets, so as to prevent intermediate links from invoking and speculating.
The "Notice" pointed out that airlines should strictly implement the responsibilities of market players, strictly implement international freight rates policies, and ensure open and transparent pricing. At the same time, it is necessary to further strengthen internal management and put an end to violations by internal employees. The civil aviation management department will work with the market supervision and other departments to investigate and deal with violations of international freight rates in accordance with the law, and implement credit punishment in accordance with the "Civil Aviation Industry Credit Management Measures (Trial)" to increase market supervision.
The "Notice" also requires airlines to increase publicity, guide passengers to purchase air tickets through airline direct sales channels, and remind passengers to keep relevant vouchers to avoid being deceived. If any price violations are found, passengers are encouraged to complain to the relevant state authorities to protect their legitimate rights and interests.