A Restos du Coeur volunteer, March 26, in Orléans. - Christophe Archambault

The confinement imposed to combat the spread of the new coronavirus cruelly increases social inequalities. In Brest, for example, the city has started distributing food stamps to families whose children benefit from free or reduced-rate meals in school restaurants. Other families live only thanks to donations from charities. Some readers also ask us if they can continue to benefit from this type of assistance. We have retained the following question:

“I am entitled to packages from Restos du Coeur… But it's a 20-minute bus ride from my home. Can i go there »Landion

As well as this one, which concerns people wishing to make themselves useful:

“Once a week, I volunteer for Restos du Coeur. Which box should I check to get there? »Van Cutsem

Here are the answers we found :

Restaurants in action. The volunteers and the Eating teams have not given up on anything since the start of the health crisis. Reorganization, mobilization, adaptation. This crisis hit the poorest hardest. We are staying with them more than ever!
👉 https://t.co/6FqK1iSea4 pic.twitter.com/JNPl2PGUCC

- Les Restos du Coeur (@restosducoeur) April 10, 2020

One less thorn in the foot. People who use Restos du Coeur can continue to do so despite confinement.

Exceptional certificate. With the health crisis, the association entered “operating mode of emergency humanitarian aid”, she specifies to 20 Minutes . It has therefore refocused its activity on food aid. Centers are open all over France, their list is available here, street distributions are also continuing.

To go to one of the centers, the beneficiaries "must have the derogatory certificate of displacement, the box to make purchases of basic necessities checked", it is confirmed.

If you are a volunteer, you must complete the travel box for assistance to vulnerable people. "A certificate of volunteering is also issued by the managers of centers or activities of Restos du Coeur," we are told.

Call for volunteers. Note that the Restos du Coeur, but not only (the Secours populaire, the Food Bank, Emmaus, the Little Brothers of the Poor, etc.) announced in mid-March that they were short of arms due to the health crisis caused by the Covid-19 epidemic. The associations work with elderly volunteers, who are over 70 years old in a third or even half of the cases. Thus, the Restos du Coeur "lost" a third, or 20,000 volunteers, "said their president, Patrice Blanc, to AFP. Since then, the government has launched a civic reserve platform. The association has also launched its own action, SolidaritéCovid19, to recruit new volunteers.

Protective measures. In addition, all of the activities have been reorganized to ensure the protection of volunteers and assisted persons: “Purchases of new products, materials, foodstuffs and even hygiene were made to adapt to the new distribution methods. Each beneficiary and volunteer must obviously respect the barrier gestures.

All over France, Restos du Coeur centers are open and have been adapted: food distribution by parcel, flexible hours, etc. More info: contact details of associations. departure. Restaurants on our site https://t.co/6FqK1iSea4 #EtreAuRendezendez https://t.co/IjXRd6UQYT

- Les Restos du Coeur (@restosducoeur) April 13, 2020

Increasing beneficiaries. Since the start of the health crisis, Restos du Coeur have expanded the conditions for accessing their aid. In addition to the usual beneficiaries, the various centers of the association now take care of more students and households whose financial situation has deteriorated. Because they have been placed on partial unemployment, because their food budget has surged since their children no longer have access to the school canteen. Thus, "the people received are an increase of about 20%", announces the association.

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Government assistance. During his address to the nation on Monday evening, the head of state promised "exceptional aid for the poorest families". This Wednesday, after the Council of Ministers, the head of government, Edouard Philippe, announced that an "emergency aid" of 150 euros per family beneficiary of the RSA or the Specific Solidarity Allowance (ASS) , to which will be added 100 euros per child, will be paid on May 15.

We will also pay 100 euros per child for households not eligible for the RSA or the Specific Solidarity Allowance, but who are beneficiaries of housing allowances.

In total, more than 4 million households will benefit from this emergency aid. https://t.co/MZqMrSBBzc

- Edouard Philippe (@EPhilippePM) April 15, 2020

Families who do not benefit from the RSA or SSA, but who receive housing aid, will receive 100 euros per child, added the Prime Minister, adding that these emergency aid will benefit in total "more from four million homes. "

So that you can see more clearly, 20 Minutes is trying to answer your questions, which you can send us by following the procedure below. Questions which should, we will be grateful, relate to a subject other than that addressed in the article above. And don't forget to leave your email in your message. Thank you in advance (and take care of yourself)!

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