[Explanation] Currently, the resumption of production in the catering industry is facing double pressure. On the one hand, as various enterprises and institutions continue to resume production and resume production, the demand for unit meals has increased, and catering service units need to implement good epidemic prevention and control measures to ensure the safety of catering food; On the other hand, the resumed production and production of the catering industry itself need to take effective measures to boost market consumer confidence and help the catering industry to recover. In response, Shandong's catering industry has its own tricks to protect the safety of the people and fight the epidemic of "tongue".
[Contemporary] Cui Jian, Restaurant Manager, Jinan Apple City Restaurant, Qingdao KFC
According to the needs of the epidemic situation (prevention and control), we have made some preventive and control measures. Each table has only one dining chair. One table per person. After customers have finished eating, the dining table and chairs will be cleaned at any time. (Meal-sharing is mainly) Non-contact point fetching. This one is mainly for customers' self-service ordering. We will place the meal on the table according to the single and double number of the meal, and the customer will pick up the meal according to their own meal number.
[Explanation] As a fast-food consumer restaurant, some KFC and Pizza Hut restaurants under Yum China have gradually opened for dine-in, and have taken advantage of the store network to organically combine "non-contact" distribution and corporate services, and jointly launched "enterprise special delivery" Upgrade services, seamlessly connect online and offline to ensure customers' dining safety to the greatest extent. The reporter visited a number of restaurants in Jinan on the 20th and found that under the "hit" of the epidemic, many traditional restaurants have also shifted their business focus from offline to online, proposed "contactless takeaway" services, and innovated food distribution services.
[Same period] Hou Mingjing, Director of Marketing Center of Shandong Kerry Business Group
After customers arrive at the store, we have pioneered this "one-meter pole" physical tool, which can better remind customers to maintain a reasonable distance. The dining tools include 42cm long chopsticks, food clips, and large spoons. For ultra-long table chopsticks, we are thinking from this perspective, because the distance between people must be kept more than one meter. In addition to self-pick-up, there is a better way to maintain a distance in the ritual pinch dishes.
[Explanation] A few days ago, Shandong issued the "Guidelines for the Design and Implementation of the Catering System of the Catering Industry," and the "Guidelines for the Implementation of Catering Providers' Contactless Catering," which clarified the definition of "meal sharing" and summarized "meal sharing", "meal sharing spoon", and "meal sharing". Self-picking "three meal-sharing modes. According to industry insiders, the formulation and implementation of two local standards for the catering industry in Shandong will effectively promote the innovation and development of the catering industry, lead the public to change their catering habits, and boost consumer confidence in the catering market.
[Same period] Hou Mingjing, Director of Marketing Center of Shandong Kerry Business Group
For the transformation of the epidemic situation, first of all, during the epidemic situation, for many citizens, the requirements for safety and quality will become higher and higher, so this quality restaurant will be more and more popular in the next part Everyone will have higher and higher demand for such semi-finished products online. Then we have set up a corresponding department here, through our own form of central kitchen, and then process and distribute. To every one of our users.
Hao Xuejuan reports from Jinan
Editor-in-chief: [Liu Xian]