[Explanation] How to realize the simultaneous advancement of outbreak prevention and control and opening business is a challenge for any restaurant company. As a favorite of Chengdu people, the hot pot business of gathering meals and one-pot amaranth has made many dormant patrons a bit discouraged. On March 4th, the reporter visited the site and found that some hot pot restaurants in Chengdu have resumed dining and opened for business.
In the north of Chengdu, there is a "boiling town" where various hot pots are scattered. Fu Wei, the general manager of Margaux Manor, told reporters that the shop's occupancy rate has been around 30% since the official resumption of work on February 28.
[Same period] (Fu Wei, General Manager of Hotpot Restaurant) If our entire reception volume is 200 tables under normal circumstances, during the epidemic period, we will be open 30%, and then our employees' return rate will also be 100%. Thirty, in terms of the current load rate, it can only reach 30%. We are usually full every day under normal circumstances, and then we will turn over.
[Explanation] Fu Wei said that their hot pot restaurant is outdoor and relatively airy. However, in terms of epidemic prevention, they still dare not to be sloppy. In addition to employees holding certificates and killing twice a day, guests entering the store also need to take temperature measurements and must wear masks to enter. Employees and customers have as little contact as possible.
[Same period] (Fu Wei, General Manager of Hot Pot Restaurant) We also require that we must sit next to the table. The distance between our table and the table should be kept at more than three meters. Otherwise, we try to ask them to seat each other. And sitting, that is, a table, we try not to exceed his 50% passenger capacity. Therefore, the above measures ensure that our customers and our employees have a safe and healthy dining environment during this epidemic.
[Explanation] In addition to outdoor hot pot restaurants, most indoor hot pot restaurants also have their own prevention and control measures.
[Contemporary] (Liu Bo, manager of a hot pot restaurant in Chengdu) We can see that we also have a clear sign here, ordering without contact, so this is to avoid frequent contact with staff when customers order and pay. If you use your mobile phone to scan the code, you can go to order directly, then enjoy the food, and then automatically checkout. Then this process without a few links in the middle can effectively avoid, (to) such guests This sense of security and hygiene.
[Explanation] On February 27th, at the 9th press conference of the Sichuan Provincial New Coronary Virus Pneumonia Epidemic Prevention and Control Work held by the Information Office of the Sichuan Provincial People's Government, the Chengdu Catering Association specially introduced the "Resumption Guide" for Chengdu Catering Enterprises: Stores can take consumers to dine at each table and other ways to increase the space between diners.
[Same period] (Fu Wei, General Manager of Hotpot Restaurant) From the perspective of this benefit, it is definitely a loss at present, but we are thinking that we must restore such a consumer confidence of everyone, whether it is for our customers, For our employees, we all hope that they will have full confidence in this epidemic and how to overcome it.
Reporter He Zheng reports from Chengdu
Editor-in-chief: [Li Ji]