[Explanation] Since the outbreak of the new crown pneumonia epidemic, many people have experienced various levels of irritability, nervousness, anxiety and other psychological stress reactions. People with serious psychological problems may even develop mental illness. In response to this phenomenon, the Fourth People's Hospital of Chengdu, Sichuan Province (hereinafter referred to as the Fourth Chengdu Hospital) provides 24-hour free epidemic psychological assistance to the public through hotlines, video calls and other online channels.
[Explanation] On February 26, the reporter walked into the psychological clinic of the Fourth Hospital of Chengdu. Yuan Yin, the director of the clinical psychology department of the hospital, evaluated the consultant's psychological symptoms online and provided solutions. Yuan Yin told reporters that since the opening of the outbreak psychological assistance hotline on February 3, Chengdu Fourth Hospital has provided more than 800 people with outbreak-related psychological assistance. Most of the consultants are because of the long-anticipated anxiety caused by the indoor environment, and some of them are caused by the common panic caused by cough and fever.
[Contemporary] (Yuan Yin, Director of the Department of Clinical Psychology, Chengdu Fourth People's Hospital) Our hospital has deployed more than 20 people to participate in this work, including psychiatrists and psychotherapists. After analysis by our counselor, we will take you to do some relaxation training, and also teach you how to arrange your own life at home, such as studying, such as entertainment. These arrangements are more reasonable, and they can also divert our attention to other beneficial things and reduce (lighten) our tension and anxiety.
[Explanation] Du Na, the chief physician of the clinical psychology department, has been on duty on the first day of the epidemic psychological assistance hotline to answer consultation calls. The volume of answering has been from less than ten times a day to fifty or sixty times a day. Donna said that due to the continued impact of the epidemic, people have been worried about whether they are sick for a long time, amplifying their physical feelings, and more psychological problems are revealed.
[Contemporary] (Du Na, Chief Physician, Department of Clinical Psychology, Chengdu Fourth People's Hospital) Due to the impact of the epidemic, our daily routine has changed, and they may be in a state of stress. In this case, our perception and mood will change, so there will be a common state of anxiety, so there will be sleep problems, tension, and some physical discomfort.
[Explanation] In an incoming call with an average length of about 20 minutes, Du Na patiently answered questions from helpers. Donna said that the problems of help seekers are people's normal stress response to the crisis, which is a self-protection behavior response.
[Contemporary] (Du Na, Chief Physician, Department of Clinical Psychology, Fourth People's Hospital of Chengdu) After listening to these questions, they will have a deep empathy for them, after which they will explain them these symptoms possible reason. It is also necessary to inform them that many people currently have such a common problem, and rationalize this problem so that they can relax their mindset. Then provide them with appropriate relaxation training guidance, and also encourage them to arrange their daily routines, and then strive to return to their workplaces properly (usually) after the epidemic is over.
Chen Xuanbin reports from Chengdu, Sichuan
Editor-in-chief: [Liu Xian]