Repatriated “Fat” and Complaints Re-send goods Kagoshima Oct. 8 14:37
There was a complaint about the fatness of the Japanese beef that Ichiki Kushikino City in Kagoshima Prefecture gave as a return for their hometown tax payment.
According to Ichikikushikino City, when we posted Japanese beef from Kagoshima City's meat sales company on the Internet as a return for the 10,000 yen donation of hometown tax payment in August last year, about 20,000 orders were received. All have been shipped by.
By the spring of the year, the city had received about 100 complaints about “fat” and “slow delivery”.
The city and the meat sales company apologized to the person who contacted them, and responded by resending the goods for cases where it was clearly determined that they were lean.
Ichikikushikino City has determined that the response is not enough, and has stopped using this company's Wagyu beef as a return item in November last year.
The managing director of a meat sales company commented, “We were unable to respond to the number of orders that exceeded our expectations, and the shipment was delayed. There was a recognition that we were protecting the quality of the meat, but there was a leak in the inspection.” doing.
Hiroyuki Baba, head of the food promotion section of Ichikikushikino City, said, “We want to work closely with businesses to ensure thorough quality control of returned items and the quantity of orders received, so that this does not happen. "