Malicious tickets Pay attention to resale brokerage site Consumer Affairs Agency September 13 21:18
It is an Internet mediation site that mediates resale of tickets for sports and concerts, etc. The Consumer Affairs Agency has announced the name of this site and calls for attention as troubles are occurring one after another.
According to the Consumer Affairs Agency, there is a series of troubles on the ticket sales agency “viagogo” operated by a Swiss company.
From April last year to the end of last month, there were 3575 consultations on troubles received from consumers who used this site at nationwide consumer life centers, and about 30% of these started in Japan on the 20th of this month. It was about tickets to the Rugby World Cup.
According to the Consumer Affairs Agency and others, the “viagogo” site had a wrong explanation such as “Tickets are valid even if the name of another person is written” even though the name can be used only by the person whose name is printed. When you made a purchase, the remaining time was displayed and you were encouraged to make a purchase as soon as possible. However, it was actually displayed misleadingly, such as being able to purchase without any problems even after the time was over.
For this reason, the Consumer Affairs Agency publishes the name of this site based on the law and calls on users to be careful.
Mr. Katsumi Koizumi, General Manager of the Consumer Affairs Agency Property Damage Management Office, said, “Tickets purchased on the brokerage site may not be available. Please check with the event organizers.”