Unauthorized use of “carrier payment” DoCoMo introduces damage compensation mechanism August 28, 20:29
So-called “carrier payment” in which the purchase price is added to the mobile phone fee. Even if an ID or password was stolen and used illegally, there was a problem that there was no mechanism to compensate for damage, but the major NTT DOCOMO revised the terms of service on the 28th to compensate for damage Was introduced.
“Carrier payments” started to spread from the convenience of being able to pay by adding the cost of shopping to the mobile phone fee, but there is no compensation mechanism when used illegally by a third party It was regarded as a problem.
Reports of fake websites that seem to have attempted to steal IDs and passwords for such unauthorized use increased sharply last month to 4.7 times that of the previous month, more than half of which were sites pretending to be NTT DoCoMo. did.
Under such circumstances, NTT DOCOMO revised the terms of use for “carrier payment” called “d payment” on the 28th, and compensated for damages in the case of unauthorized use by a third party such as phishing scams or smartphones being stolen. We introduced a mechanism to
NTT DOCOMO has dealt with individual cases of unauthorized use in the past, but it wants to clarify the attitude of user protection by incorporating compensation in the regulations.