Individuals and institutions strive to succeed, but often the nature and type of success is not defined or defined, and good planning is not done in a way that contributes to that success. One of the factors of good and effective planning is determining the critical factors of success or so-called Critical Success Factors, which play a pivotal role in the planning process, what are the critical success factors, and how they can be identified, and what types? This concept was published in 1961 by Ronald Daniel under the name of the main results areas, then developed and expanded by John Rockhard, and defined as those areas where the results are satisfactory will lead to achieve the strategic objectives of the institution, and achieve a great deal of competitiveness, which are the few key areas that Things should go well in order for business to grow, and senior management must pay close attention to it.
According to MindTools, there are four types of critical success factors: First, industry-related factors, which relate to the nature of the organization's activity and the type of industry in which it operates, such as the creation and sustainability of a competitive advantage in a particular technology. Those factors that relate to the local and international business environment, how to take advantage of that environment and its potential and respond to its requirements, the employment of as many local labor as possible may be one of the critical success factors, for example, can be used environmental analysis PESTEL to identify these factors and how to benefit Third, strategic factors, which are related to a certain strategic advantage that distinguishes the institution exclusively, such as relying on the volume of large production at a cheap price, or the advantage of geographical location or access to the elements of production at low cost, while the fourth type is temporary factors, which are related In a short period of time, for example, there is an opportunity for international expansion linked to a certain time frame, so production must be increased in order to meet that expansion in time.
Critical success factors can be identified through six steps, starting with defining the corporate vision and mission, as well as strategic objectives, followed by reviewing each strategic objective to determine the activity or project that leads to that goal. Fourth: Defining a mechanism to monitor and follow up on these factors. Fifth: Dissemination and clarification of these factors to the stakeholders inside and outside the institution. Finally, follow up and continuous evaluation of these factors to ensure their effectiveness and importance, and to remember that what cannot be measured cannot be improved.
Critical success factors can be identified through six steps, starting with defining the corporate vision and mission.
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