Technology can be capricious at times.
Dozens of Tesla owners experienced it last week, stranded outside their cars.
Many of them have recounted their mishap on social networks, citing an error message on the automaker's mobile application, which acts as a key to unlock the vehicle and start it.
An emergency key is provided by the firm, but it is still necessary to have it with you ...
Should be coming back online now.
Looks like we may have accidentally increased verbosity of network traffic.
Apologies, we will take measures to ensure this doesn't happen again.
- Elon Musk (@elonmusk) November 20, 2021
Elon Musk apologizes
A server failure is believed to be the cause of this incident, reports the
BBC
.
The owners' complaint messages have multiplied, especially on Twitter.
Elon Musk himself has also responded to a customer domiciled in South Korea and affected by this global blackout.
The DownDetector site, which allows you to report outages online, recorded around 500 alerts concerning the Tesla application on Friday, November 19.
The outage would have lasted a few hours.
"Our apologies, we will take measures so that this does not happen again," promised the boss of the American firm.
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