Samsung Electronics made an official apology after a series of broken glass doors for drum washing machines and announced a free repair policy.
Samsung Electronics explained that there was a case where the door tempered glass of some drum washing machine models produced from September last year to May of this year fell off due to poor adhesion, etc.
Recently, Samsung Electronics' drum washing machines have had an explosion sound while washing and the glass door of the washing machine broke one after another, and some customers were injured by debris.