Regarding the large-scale communication failure that occurred at NTT DoCoMo on the 14th of this month, President Motoyuki Ii apologized at a press conference held in Tokyo, "We deeply apologize for causing great inconvenience to many people." bottom.
After that, he said, "As a company responsible for mobile communication, which is the basis of social life, we will urgently improve technology and customer service so that such troubles do not occur repeatedly," he said, and thoroughly prevent recurrence. Showed the idea to do.
The Ministry of Internal Affairs and Communications has determined that this communication failure is a "serious accident" stipulated by the Telecommunications Business Law, and is requesting NTT DoCoMo to investigate the cause and report on recurrence prevention measures by the 13th of next month. increase.