[Explanation] During the epidemic, many elderly people encountered difficulties in using the "health code", highlighting the difficulty of adapting to the intelligent and digital society of the elderly.

On October 23, the Ministry of Civil Affairs held a press conference. Li Banghua, deputy director of the Department of Elderly Services of the Ministry of Civil Affairs, introduced at the meeting that the Ministry of Civil Affairs will deploy according to the plan, centering on the elderly, and promote solutions to the intelligence encountered by the elderly in civil affairs services. Technical difficulties.

  [Concurrent] Li Banghua, Deputy Director of the Department of Elderly Services, Ministry of Civil Affairs

  One aspect is to strengthen training and guidance.

Encourage village (neighborhood) committees, community workers, volunteers, elderly care workers, family members, etc. to help the elderly use new technologies such as smartphones and information platforms, and help the elderly overcome the inability to use, dare to use, and cannot use smart Technical difficulties.

The second aspect is to continue to retain manual services and face-to-face services in the field of civil services to ensure that the elderly can handle related businesses even when they cannot use smart devices and technologies.

  [Explanation] Li Banghua said that when using intelligent information technology in the field of civil affairs services, we must adhere to the principle of aging to avoid burdening the elderly who are not familiar with using smart devices.

At the same time, the Ministry of Civil Affairs will also work with relevant departments to study the difficulties encountered by the elderly in smart technology and improve the ageability of smart products related to the elderly.

  [Concurrent] Li Banghua, Deputy Director of the Department of Elderly Services, Ministry of Civil Affairs

  Cooperate with relevant departments to conduct in-depth research on the difficulties and problems of the elderly in smart technology, improve the adaptability of smart products for the elderly, and meet the needs of the elderly in travel, medical treatment, appointment services, and online consumption.

  [Explanation] According to Li Banghua, according to relevant predictions, during the "14th Five-Year Plan" period, the national elderly population will exceed 300 million. It is predicted that in 5 to 10 years, the first generation of only-child parents in the country will enter the middle and senior ages, and China will usher in a wave With the wave of elderly care, elderly care services will face greater challenges and tests. In this regard, the Ministry of Civil Affairs has also made corresponding arrangements.

  [Concurrent] Li Banghua, Deputy Director of the Department of Elderly Services, Ministry of Civil Affairs

  The Ministry of Civil Affairs, in accordance with the relevant arrangements of the central government, started the research work on the planning of elderly care services from the first half of last year (2019). At present, the preliminary research work has been completed. We are working with relevant departments to further in-depth demonstration of the planning content.

In general, during the "14th Five-Year Plan" period, we will implement the national mid- and long-term plan to actively respond to population aging. We must make great efforts to make up for shortcomings, improve quality and efficiency, and focus on achieving a mature and finalized "Chinese-style elderly care service system by 2035". , All the elderly enjoy the vision goal of basic elderly care services. During the "14th Five-Year Plan" period, it is necessary to establish a "four beams and eight pillars" system framework and lay a solid foundation.

  Reporter Shan Lu reports from Beijing

Editor in charge: [Li Yuxin]