<Anchor> The
fire this time is one of the largest among the Coupang logistics centers.
Coupang said it plans to have other logistics centers share the delivery.
This news will be delivered by reporter Lee Seong-hoon.
<Reporter> When
I search for 'mask' on the Coupang site, most of the products show that they are temporarily out of stock.
The situation is similar for other necessities.
As various items stored at the Deokpyeong Logistics Center were burned and the center paralyzed, customers using Coupang in the southwestern part of the metropolitan area are experiencing inconvenience.
[Coupang Delivery Driver: (Deokpyeong Logistics Center) receives all the goods from Gyeonggi-do and moves it to the camp (base center)…
It can be seen that the business is not working.]
The Deokpyeong Logistics Center, which was completed in 2014, is one of the three largest logistics centers in Coupang, along with the Incheon and Daegu centers, and is called a 'mega center'.
It is mainly in charge of delivery to Gyeonggi and Chungcheong areas, and also serves as a hub for some local delivery volumes.
Although we do not deal in fresh food, we have millions of products purchased directly.
As it was the largest logistics center in the country, some delivery disruptions, including rocket delivery, were inevitable.
Customers who ordered items stored only at the Deokpyeong Distribution Center cannot receive delivery until the items are brought in from another center.
Coupang said, "We have enough stock for products that customers purchase a lot." "We will try to minimize customer complaints by dividing the delivery between other distribution centers."
However, there are concerns that long vacancies could overload other centers and cause problems throughout the delivery system.
Coupang announced that it would send a text message to customers who are expected to delay delivery and pay 1,000 won worth of Coupang Cash if delivery is actually delayed.
(Video editing: Park Ki-duk, VJ: Park Hyun-woo)