“Of course, in working with people, many questions always arise. But if we do not work with the soul and heart, there will be no positive result, ”the president said.

He noted that the lack of an internal mood for individual work with people suggests that the person didn’t get there and he “needs to do other work”.

Earlier, Putin at a meeting on flood management expressed his hope that "there will be no more situations that the money has not reached."

On October 10, it became known that 18 billion rubles would be needed to restore housing in flood-affected areas of the Irkutsk region.

Russian Deputy Prime Minister Vitaly Mutko said extremely slow work to restore housing and social facilities after floods.

It was reported that on Wednesday, October 16, the president during the meeting will discuss the state of affairs with payments to victims, construction and major repairs of housing.