Mizuho Bank's ATM = automatic teller machine became unavailable all over the country, and the restoration work was completed on the night of the 28th.
The bank plans to keep ATMs running normally from the morning of the 1st.
At Mizuho Bank, a system failure occurred on the morning of the 28th, and after 7:30 pm on the 28th, more than half of the 5395 ATMs installed all over the country, 2956, became unavailable. I did.
Cash cards and other items were still being taken into ATMs, and customers who had been waiting for a long time said that they were slow to respond.
In addition, the impact extended to "Mizuho Direct" of Internet banking, and some transactions became impossible.
According to the bank, the system failure was caused by the update of the data related to the time deposit, and as a result of proceeding with the work, the system failure including the net banking was recovered by the night of the 28th.
Mizuho Bank plans to take out the cash cards and passbooks left at the ATM and operate the ATM normally from 7:00 am on the 1st.
Regarding Mizuho Bank,
two large-scale system failures occurred
,
▽
April 2002 when the three banks merged and started operations, and
▽ March 2011 immediately after the Great East Japan Earthquake. Both received administrative sanctions from the Financial Services Agency.
In 2019, we renewed the core system to prevent recurrence, but it means that the system failed again.