Zhenjiang, May 5 (Reporter Zhou Zhaojun, Shen Ran, Yang Yanci) On the morning of the 16th, at the Liming Community Health Service Center in Runzhou District, Zhenjiang, Mr. Zhuang, a local resident, entered the consultation room of an exclusive family doctor after registering. After a while, Mr. Zhuang got the diagnosis and treatment slip and went to the pharmacy to pick up the medicine, eliminating the rush to and from the big hospital and the hard work of long queues.
There are 78,000 patients like Mr. Zhuang at the Liming Community Health Service Center in Zhenjiang Runzhou District. Each of them has a family doctor who can be seen at their doorstep through an "à la carte" service.
On the same day, the Jiangsu theme interview activity of "High-quality Development Research Tour" entered Zhenjiang. The reporter learned that in recent years, the Jiangsu Provincial Health Commission has adhered to the goal of high-quality development, adhered to problem-oriented and demand-oriented, increased systematic reform, and implemented a series of strong grassroots measures. The medical habits of ordinary people have quietly changed, and more and more people choose to see a doctor at their doorstep.
As a community hospital, there are many elderly patients around. The center is equipped with consultation centers and service staff to ensure the comfort of elderly patients. Photo by Shen Ran
Since 2017, Jiangsu Province took the lead in officially launching the pilot work of "community hospital" construction in the country, and Jiangsu Province has taken the implementation of community hospital construction as a breakthrough, striving to promote the upgrading and transformation of grassroots medical and health service institutions, accelerate the realization of graded diagnosis and treatment goals, and achieve positive results.
From "center" to "hospital", what has changed is not only the name, but also the service connotation and service capability.
The reporter learned that the Liming Community Health Service Center of Runzhou District of Zhenjiang City has created the first "rehabilitation joint ward" in the country to provide full and continuous rehabilitation treatment for patients transferred from higher-level hospitals. The most distinctive feature is the "first-visit order" of family doctors in the center.
As a community hospital, there are many elderly patients around. The center is equipped with consultation centers and service staff to ensure the comfort of elderly patients. Photo by Shen Ran
According to Liu Suping, deputy director of Liming Community Health Service Center in Runzhou District, Zhenjiang City, after the center became a pilot unit for the signing of the first consultation, it took the lead in launching 1 universal basic package + 4 groups of personalized paid series packages in Jiangsu Province, taking the signing of key groups as a breakthrough and gradually expanding to the whole population.
Signing up with a family doctor is a two-way street. Liu Suping introduced, "During the diagnosis and treatment, patients and family doctors can choose in both directions, and then sign a contract. Once contracted, the patient's health problems are handed over to the family doctor as the 'gatekeeper', including usual visits, referrals, contact with specialists, etc. Especially for the elderly, if the children are busy with work or are not around, family doctors can help the elderly to deal with many problems in diagnosis and treatment. ”
Liu Suping observed, "Interestingly, after several years of running-in, the relationship between patients and family doctors is more like friends or family. The doctor will propose specific plan guidance according to the patient's health problems, and will also care about the patient's daily health. ”
In recent years, the hospital has continuously upgraded its medical equipment to ensure the diagnosis and treatment services of patients in the community. Photo by Shen Ran
By signing a contract to manage the whole process of residents' health, to a certain extent, the past medical treatment mode of medical prevention and prevention and fragmented diagnosis and treatment services has been changed. The attentive service keeps the renewal rate of family doctors above 95%.
Mr. Zhuang has been signing a contract with the center for almost 2 years. He told reporters that it is very convenient to see a doctor now. If you do not come to the hospital, you can contact your family doctor on your mobile phone. If you need to seek medical treatment, with the help of your family doctor, you can also get careful guidance and treatment, and the experience is very good.
The reporter learned that this kind of personalized signing promoted by Jiangsu medical system is to "focus on key groups and focus on key projects". At the same time, by designing diversified contract service packages, the contract service content is enriched for family doctors and contracted residents to be flexibly combined after negotiation to achieve "à la carte" signing and better meet the personalized health needs of residents. (End)