It's called a reward, but it's actually a threshold? The reward for running orders makes riders fall into the dilemma of non-stop orders

　　It seems that "you can catch it with just one jump", but it actually falls into a "serial trap"

　　The reward for running orders puts riders in a dilemma of constantly receiving orders

　　Experts suggest that the algorithm design of the platform should be more humanized to ensure the physical and mental health of riders

　　Newspaper, Beijing, February 2 (Reporter Liu Xiaoyan) At 10:00 p.m., Ah Feng delivered the last takeaway order.

After returning home and opening the software, he saw the final data of the income from running orders last month: the total income in January was 15,401.36 yuan, of which the activity reward income was 3,342.6 yuan, accounting for nearly 22%.

　　Before and after the Spring Festival, many takeaway riders reported to reporters that the more the number of running orders, the greater the chance of obtaining event rewards, and the higher the amount of rewards earned.

However, the setting called rewards, which are actually thresholds, also makes riders fall into the labor dilemma of constantly receiving orders, and even creates potential safety hazards.

　　"The platform's activities are different every month, but they all need to complete the delivery tasks with different thresholds to be rewarded. In short, you need to run more orders." According to A Feng, he participated in the morning, middle and evening sessions on January 31. The "Run Single Gift" activity during the time period.

According to the rules of the event, Ah Feng will run orders from 9:00 to 15:00. The reward for completing 9 orders is 21 yuan, the reward for completing 21 orders is 59 yuan, the reward for completing 27 orders is 87 yuan, and the reward for completing 33 orders is 126 yuan.

In order to get the highest reward, Ah Feng completed 33 orders and got 126 yuan during this period, but he hadn't eaten for 7 hours at this time.

　　Since the amount of completed tasks is calculated according to the time of receiving the order, some riders will take risks in order to receive enough orders during the event period.

"Sometimes the time is almost up, and the order volume has not yet met the reward threshold, and some riders will take orders by swiping their mobile phones while riding." Afeng said, there are also riders who have to accept orders even though the battery car is running out. , just to make up enough orders, but this will cause road hazards.

　　Real reward numbers are effective incentives for riders, but they also bring them distress: once the number of running orders drops for a certain period of time, it will not only affect the current income, but also affect subsequent income.

When participating in the "noon peak income acceleration" activity on weekdays, Ah Feng's reward for each order was sometimes 1.2 yuan, and sometimes it was only 1 yuan.

"If there are fewer orders delivered last week, the rider's level will drop, and the rewards will also drop." Afeng explained that if you want to maintain a high level, you must receive more orders and send more orders.

　　Guo Yuankai, deputy director of the Youth Development Research Institute of the China Youth Research Center, believes that the rewards for running orders promoted by the platform are a means of labor management, but it is not a sustainable way.

This kind of extra incentive can easily induce the rider to have a challenging mentality of "jumping and jumping", which virtually prolongs the rider's working time, long hours of high-intensity work, and increases the risk to the rider's physical and mental health.

　　Afeng also admitted frankly that the rewards for running singles are more like a series of sweet "traps": "It's like a series of rewards. After running enough for the second tier of rewards, I just want to get the third tier of rewards. The more you pick up. If you all want to get the highest reward, you have to run 20 hours a day, and you can’t eat three meals a day on time.”

　　"It is undeniable that the rewards for running singles have a positive impact on increasing riders' income and stimulating their enthusiasm for work, but riders should choose an appropriate workload according to their physical condition, and don't regard receiving rewards as a task that must be completed." Guo Yuankai suggested that the platform The algorithm should be designed to be more humane to protect the physical and mental health of the rider.