Regarding the problem that Kansai Electric Power's employees illegally browsed the customer information of competitors through a subsidiary, President Nozomu Mori apologized at the financial results conference on the 31st, saying, "It will shake fair competition." , he indicated his intention to further promote corporate culture reforms such as thorough compliance.
With the full liberalization of the electricity retail market, transmission and distribution companies are prohibited by the Electricity Business Act from sharing customer information of retailers called "new electric power" with their parent major electric power companies. Kansai Electric Power's employees have been viewing more than 40,000 customer information of other companies since April last year through a subsidiary.
Regarding this issue, President Mori of Kansai Electric Power apologized at the financial results conference on the 31st, saying, ``I was stunned when I received the report.
On top of that, President Mori said, ``Since the problem of receiving money and goods, we have made various efforts to foster an organizational culture that emphasizes compliance, but it is necessary to fundamentally solve the underlying issues. We would like to respond appropriately based on the investigation and cause investigation by the compliance committee made up of lawyers."
Regarding this issue, in a questionnaire survey conducted by Kansai Electric Power Co., about 40% of the employees involved answered, "I was aware that it could be a legal problem," indicating that the company as a whole is aware of compliance. It is a situation that will be asked again.