Chinanews.com, January 24th (Song Yusheng, reporter from Chinanews Finance and Economics) At 00:00 on January 24th, Blizzard’s national server officially terminated its operation.
Shanghai Netease Network Technology Development Co., Ltd., a subsidiary of NetEase, released "Netease's Preliminary Explanation on Refund Arrangement for Blizzard Game Products", announcing the specific scope and standards of refundable products for Blizzard's national server, the opening time of the refund channel, etc. arrange.
According to the explanation, the current refund related work is still in an orderly preparation. It
is expected that the refund application channel will be opened on February 1, and the refund process details will be announced
. At that time, players can go to the "Blizzard Game Service Center" official account to view and submit refunds. payment application.
According to reports, NetEase has launched a "full-cash, all-inclusive" refundable service for refundable products in Blizzard's game products, which is based on the highest unit price of Battle.net's price ladder for cash payment, and supports refund applications for Battle.net, iOS, Android and other platforms. platform” refund plan.
Netzhiyi’s refund instructions show that it plans to open refund applications for players who have recharged but not consumed virtual currency in the game or game services that have not expired; and announced that it includes Battle.net points, and "World of Warcraft" "Hearthstone" The cash settlement standard for refundable products such as Legend, Overwatch, Diablo III, and Heroes of the Storm.
Refund scheme.
The reporter learned that the settlement standards for all refundable products have reached the highest unit price of the Battle.net price ladder.
Taking "World of Warcraft" as an example, according to the previous pricing, there is a certain difference in the average daily game time price of the half-year card (360 yuan) and the monthly card (75 yuan), which are 2 yuan/day and 2.5 yuan/day respectively.
NetEase will uniformly settle according to the standard of 2.5 yuan per day for the remaining game time of "World of Warcraft" that meets the refund standard.
In addition, NetEase also made a special explanation for the refund details that players care about.
Including: the final refund amount will be based on the actual number of refundable products remaining in the player's account after the outage, and will not exceed the historical cumulative payment amount of the account's refundable products; Application for refund of goods; virtual currency or game services obtained through gifts, rewards, etc. for free, and time badges purchased with gold coins in the game are not within the scope of refunds, etc.
Netease said that with the development of the refund work, more relevant instructions will be announced successively.
Players can follow the official account of "Blizzard Game Service Center" in order to obtain refund-related information in a timely manner.
If players have any questions, they can contact NetEase Blizzard game customer service.
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