Before the Spring Festival, Mr. Wu from Chengdu invited his friends to dinner, but unexpectedly it turned into an unpleasant experience.

"In the past, it took at most half an hour after ordering, but this time it took about two hours. When he urged the boss to order, he kept apologizing, saying that many employees had gone home and there were not enough manpower."

  After investigation, the reporter found that the "labor shortage" in the Spring Festival service industry is encountered almost every year, but this year's Spring Festival service industry seems to be more obvious.

Although many companies and local governments have offered relatively generous salary conditions, there are still situations where people cannot keep people during the Spring Festival.

  market survey:

  40% of the riders at express delivery stations will return home for the New Year

  43-year-old Master Jiang is a courier for a courier company in Xi'an. This year, he decided to return to his hometown in Gansu for the Spring Festival.

He said that according to the policy issued by the company, in addition to three times the salary, there are special rewards on duty during the Spring Festival. This month's income will definitely exceed 10,000 yuan, but he did not "stay".

"I haven't been back to my hometown for the Spring Festival for a long time, and my parents are getting older. I hope to go back to spend the Spring Festival with my family."

  The head of the Shanghai Yangpu Station of Meituan Distribution said in an interview with the media that according to the station's advance survey, it was found that about 40% of the riders planned to return to their hometowns for the New Year.

  However, some still plan to stay in the workforce.

An online car-hailing driver in Xi'an told reporters, "During the Spring Festival, the platform will provide us with a certain amount of rewards. At the same time, it is estimated that there are many people who come to Xi'an for tourism and do not worry about taking orders, so this is very tempting for us drivers. .”

  The reporter found that, in addition to offering generous salaries to retain employees, some companies are also trying to rationally allocate labor resources in various ways.

  "In the past, there would be waiters at the restaurant, but now we promote mobile phone scanning to order food on the APP, and at the same time introduce food delivery robots to replace service staff to deliver food." The manager of the public relations department of a large catering company told reporters that this can Concentrate personnel on meal production to reduce dependence on manpower.

  In addition, in order to retain people during the Spring Festival, governments in many places have also tried various methods.

  Suzhou issued a document showing that during the Spring Festival (January 21 to January 27), state-owned scenic spots in Suzhou will be open for free, and buses, rail transit, and trams will be free to use.

  Suqian, Jiangsu issued a policy stating that for key industrial enterprises, key construction projects, and residents’ living guarantee enterprises that stay in the country during the Spring Festival to ensure supply and supply, the standard of 500 yuan per person will be paid once per employee who actually stays overnight during the Chinese New Year. The total amount of subsidy for each enterprise shall not exceed 200,000 yuan.

  In Changchun, Jilin, the subsidy standard for migrant workers during the Spring Festival was raised from 300 yuan/person to 500 yuan/person.

In addition, a one-time employment and entrepreneurship service subsidy of up to 80,000 yuan will be granted to operational human resources service agencies that recommend successful employment for key enterprises above designated size in the city.

  Expert opinion:

  Use price adjustment to increase labor income in special period

  Wang Qiyan, director professor and doctoral supervisor of the Leisure Economics Research Center of Renmin University of China, told reporters that the problem of "employment shortage" does not only appear during the Spring Festival, but has become a problem that is also faced at ordinary times.

As China's population gradually enters "negative growth" and the birth rate declines, especially in both urban and rural areas, the previously steady stream of labor resources will gradually decrease.

"It's a trend all over the world."

  Wang Qiyan believes that the most important way is to use price adjustments in this special period to increase the income of workers.

For example, when ordering takeaway delivery at ordinary times, a serving is 5 yuan, and the price will be increased to 10 yuan or even higher during the Spring Festival.

"On the one hand, it can improve the enthusiasm of the delivery staff. On the other hand, some people think it is expensive, so they may not order takeaway. This is also a way of market regulation."

  Wang Qiyan said that the platform properly subsidizes employees during the Spring Festival, which actually maintains its reputation and increases user stickiness. The money subsidized during the Spring Festival can be earned back after the Spring Festival.

"The other is to vigorously develop artificial intelligence such as robots to replace some tasks done by humans to reduce the demand for personnel. This is also a major development trend."

  Wang Qiyan also suggested that older people and retirees with better physical conditions should be re-employed to supplement the labor force.

  Chengdu Commercial Daily-Red Star News intern reporter Fu Yao reporter Wu Yang