A major electric power company announced that it had illegally viewed the customer information of its competitors, and Kyushu Electric Power had also illegally viewed it.
The Kyushu Electric Power Group held a press conference on the 18th and announced that similar fraud was found, while Kansai Electric Power and Tohoku Electric Power had unlawfully viewed customer information of competitors one after another.
Since the full liberalization of the electricity retail market that began seven years ago, major electric power companies have become subsidiaries by separating their transmission and distribution networks so that competitors called "new electric power" can easily enter. blocking and strict management of
According to the announcement, an employee of Kyushu Electric Power illegally viewed the personal information of a competitor's customer managed by a subsidiary power transmission and distribution company.
It is said that unauthorized access was confirmed for about a week in December last year, and at least 300 terminals of Kyushu Electric Power and contractors.
It is said that it was viewed for the purpose of confirming the name when switching the customer's contract, and it is not confirmed that it is used for sales development at this time.
Tadashi Kuriyama, general manager of the Kyushu Electric Power Sales Headquarters, apologized, saying, "We take this incident seriously and apologize deeply."
Major electric power companies are required to secure a fair competitive environment, and in December last year, the Fair Trade Commission pointed out that they were suspected of being a cartel, and the company's management system is being questioned. Things are happening one after another.