The Ministry of Economy, Trade and Industry asked Kansai Electric Power and its subsidiaries to investigate the cause of the fraud and future improvement measures based on the law. I asked them to report it.
Between September and December last year, Kansai Electric Power's 730 employees in the retail division and contractors accessed and viewed 14,657 pieces of customer information on competitors held by subsidiary Kansai Electric Power Transmission and Distribution. It is clear that
In response to this, the Ministry of Economy, Trade and Industry requested both companies to report the causes of the fraud and future improvement measures based on the Electricity Business Act on the 16th.
Kansai Electric Power received a business improvement order from the Ministry of Economy, Trade and Industry three years ago in March 2020 due to the problem that former executives received a large amount of money and goods from the former deputy mayor of Takahama Town, Fukui Prefecture, where the nuclear power plant is located. I'm here.
Based on this background, the Ministry of Economy, Trade and Industry will also request reports on whether there were any problems with the company's legal compliance system, and will consider future responses.
The problem of a major electric power company illegally browsing the customer information of competitors has also come to light in Tohoku Electric Power and its subsidiaries, and the Electricity and Gas Market Surveillance Commission of the Ministry of Economy, Trade and Industry has ordered power transmission and distribution and retail businesses nationwide. We are asking the company to conduct an emergency inspection.